Hiring: Field Service Engineer (London/Essex)

Caffeine Limited; Greater London; On-site; GBP 38,000 - 48,000; Full time

Job summary

A leading coffee equipment company is seeking a Field Service Engineer for a hands-on role across Greater London. The position involves diagnosing and maintaining commercial coffee machines, providing service with a friendly approach, and working closely with the service team. Ideal candidates should possess over 3 years of experience, strong technical knowledge, and a full UK driving license. This role offers dynamic fieldwork and an opportunity to be part of a thriving company in the coffee industry.

Qualifications

• 3+ years’ experience as a field-based coffee engineer.
• Strong technical knowledge of coffee machines.
• Full UK driving licence.
• Proof of The Right to Work in the UK.
• Confident, organised, and calm under pressure.
• A genuine interest in coffee and equipment.

Responsibilities

• Diagnosing and maintaining commercial coffee machines.
• Responding to breakdowns in the field.
• Completing jobs using Field Service Software.
• Supporting customers with a friendly approach.
• Working closely with our Service team as we continue to grow

Skills

Field-based coffee engineer experience

Technical knowledge of traditional and bean-to-cup machines

UK driving licence

Organisational skills

Calm under pressure

Interest in coffee and equipment

Tools

Field Service Software

Job description

Hiring: Field Service Engineer (London/Essex)

• Posted on: February 11, 2026

Job Description:

About the Role

This is a hands-on, customer-facing role working with premium commercial coffee equipment across the UK – including Victoria Arduino, Nuova Simonelli and more. An experience on Schaerer BTC machines is an advantage.

If you’re practical, organised, and take real pride in delivering great service, we’d love to hear from you.

Location

London/Essex (field-based)

What you’ll be doing

• Diagnosing, repairing and maintaining commercial coffee machines
• Responding to breakdowns and service calls in the field
• Completing jobs and logging work using our Field Service Software
• Supporting customers with a professional, friendly approach
• Working closely with our Service team as we continue to grow

What we’re looking for

Experience & skills

• 3+ years’ experience as a field-based coffee engineer
• Strong technical knowledge of traditional and bean-to-cup machines
• Full UK driving licence
• Proof of The Right to Work in the UK
• Confident, organised, and calm under pressure
• A genuine interest in coffee and equipment

Knowledge

• A genuine interest in coffee and coffee equipment
• Experience with diary management and scheduling
• Experience with Field Service Software (desirable, not essential)
• Positive, proactive, and calm under pressure
• Reliable, organised, and supportive of the wider team
• Flexible when needed to help keep things running smoothly
• Professional in presentation and approach