Field Service Coordinator

EthosEnergy Group; Aberdeen City; Sur place; GBP 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Life Assurance

Private Medical & Dental (Medicash

Résumé du poste

EthosEnergy Group is recruiting a Field Service Coordinator in Aberdeen. The role focuses on coordinating field service resources, travel, visa support, and staffing for projects, working with Field Service Managers, customers, and vendors to ensure safe, cost-effective operations.

Key responsibilities include mobilization planning, timesheet processing, training tracking, and cost control. Strong organizational skills and ERP experience are essential for success in this demanding role.

Qualifications

• Experience in field service operations or project coordination is a plus.
• Experience with ERP, scheduling or resource planning tools is advantageous.

Responsabilités

• Receive and acknowledge demand signals for personnel.
• Coordinate travel arrangements and visas as needed.
• Ensure correct competencies and training for staff.
• Process timesheets and admin duties for TFA teams.
• Maintain trackers and cost reporting for Field jobs.

Connaissances

Org & Planning

Communication

Stakeholder management

Teamwork

Self-motivation

Verbal/Video/Face2Face

Documentation

Multitasking

MS Office Excel PDF

ERP Scheduling Tools

Customer/Supplier comms

Formation

Diploma or Bachelor's Degree in Engineering/Bus Admin/Ops Mgmt

Outils

None

Description du poste

We are currently recruiting for a Field Service Coordinator to join our team in Aberdeen.

As Field Service Coordinator you will be responsible for coordinating field service resources, maintaining workforce planning tools, supporting project staffing activities, and ensuring all logistical and administrative requirements are completed prior to personnel mobilization. The role works closely with Field Service Managers, customers, regional teams, vendors, and Technical Field Advisors to deliver safe, efficient, and cost-effective field service operations.

Job Responsibilities

• Receive, understand and acknowledge demand signals placed on Field Service for personnel to meet all operational needs
• Depending on where travel requirements are for, may need to investigate in-country visa, security and medical requirements and elevate concerns to Field Service Manager
• Travel / accommodation bookings and arrangements made with support travel provider
• Ensure correct competencies and training are in place for selection and allocation of correct personnel
• Support visa application process utilising services of travel provider
• Support to arrange pre-mobilisation and de-mobilisation TFA briefings where required
• If no EthosEnergy resources are available, then work with vendor network to source competent personnel to meet demands
• Provide out of hours support to cover Operational requirements
• Ensure training remains current and valid for TFA team deployment, managing Training Tracker, purchasing process for training vendor support where needed
• Timesheet processing and management including inputting into associated system
• Administration of TFA timesheets (collate/file/record) for completion and accuracy and forward as needed
• Site travel invoice reviews and approvals
• Facilitate Field Service planning meetings on weekly basis
• Ensure relevant systems, planners and trackers remain updated and valid
• Ensure PPE provision is made available for TFA team
• Raise Purchase Requisitions/Orders for TFA training, PPE and small tooling
• Provide monthly utilisation report to Field Service Manager for upward reporting
• Provide PMO approved TFA overtime summary to Finance on monthly basis
• Clearly defined cost collection of each Field job and provide summary to allow comparison with PMO cost tracker

Required Skills / Knowledge

• Strong organizational and planning skills.
• Effective communication and stakeholder management abilities.
• Must be a good team worker but also be self-driven in this demanding role
• Ability to communicate effectively via telephone, video conferencing, and in-person meetings.
• Ability to review, prepare, and maintain electronic and paper documentation.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Excel and Adobe PDF.
• Proven skills required in customer/ supplier communication to tight deadlines
• Experience with ERP, scheduling or resource planning tools is advantageous.
• Must be capable of working unsupervised at times, therefore needs to be self-motivated team-working ethic is essential for this role.

Experience

• Experience in field service operations, project coordination, workforce planning or resource management.
• Experience working in power generation, energy, Oil&Gas, industrial services or a similar technical environment is preferred.

Education Requirements

• Diploma or Bachelor's Degree in Engineering, Business Administration, Operations Management or a related field preferred.

Physical Requirements

• Ability to work for extended periods while seated at a desk and using a computer.
• Able to occasionally lift and carry office materials or equipment up to 10 kg (22 lbs).
• Potential travel domestically and internationally.
• Ability to access industrial facilities and customer sites while complying with applicable safety requirements.

What We Offer

• Life Assurance
• Private Medical & Dental benefits (Medicash)

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.