Field Security Systems Technician (Vehicle Provided)

Johnson Controls; Hemel Hempstead; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Company van

Uniform

Tools provided

Job summary

ADT is seeking a Customer Solutions Technician to install and commission security systems at residential premises in Hemel Hempstead. You will build strong customer relationships, deliver high levels of service, and identify sales opportunities during visits.

The role offers full paid training, a company van, uniform and tools, with a competitive incentive scheme. A full UK driving license and safety-focused approach are essential.

Qualifications

• Full UK manual driver's license.
• Ability to carry and climb ladders and work at height.
• Practical skills with hand and power tools.
• Ability to work safely and responsibly to avoid injuries and damage.
• Reliable, trustworthy and able to work alone or in a team.
• Familiarity with smartphones, tablets and PCs.
• A security check will be performed after offer.
• Preferred: Electrical experience/qualifications.
• Previous experience installing/servicing in a residential environment.

Responsibilities

• Install and commission security systems (Intruder alarms, CCTV, Doorbell, Access Control).
• Deliver high standard of customer service and build relationships.
• Identify sales opportunities during service visits for personal rewards.
• Keep accurate records, mileage, expenses, and timesheets.
• Promote ADT brand as a market leader through professional conduct.
• Undertake other duties as requested by the line manager.

Skills

Customer service

Communication skills

Self-motivated

Team player

Tech familiarity

Education

Electrical experience/qualifications

Tools

Hand and power tools

Smartphones/Tablets/PCs

Job description

ADT is seeking a Customer Solutions Technician to install and commission security systems at residential premises in Hemel Hempstead. You will build strong customer relationships, deliver high levels of service, and identify sales opportunities during visits.

The role offers full paid training, a company van, uniform and tools, with a competitive incentive scheme. A full UK driving license and safety-focused approach are essential.