Field Repair Manager

Ldsstannah Group; Ringwood; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Market Aligned Salary

Profit Share Bonus Scheme

25 days holiday

Holiday buy extra days

Pension Scheme

SimplyHealth Cash Plan

Life Assurance Scheme

Long Service award

Discount Rewards Scheme

Employee Assistance Programme

Enhanced maternity/paternity provision

Car Allowance

Job summary

Stannah Group is seeking a Field Repair Manager to lead the Ringwood service team and drive performance across Major Repairs Plan objectives. You will guide Lift Engineers and subcontractors across all lift makes, ensuring safety, quality, and customer satisfaction.

The role involves regular travel within the service region, a full UK driving licence, and a competitive salary with a comprehensive benefits package plus a company car or car allowance.

Qualifications

• Previous experience working within the lift industry or similar service industry with transferable skills is essential.
• Relevant management qualifications would be desirable.
• Qualified to a minimum NVQ level 3 in Lift Engineering.

Responsibilities

• Efficiently plan engineer workloads including the allocation of repair works.
• Manage absence, performance, and appraisals for the team.
• Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements.
• Carry out regular site monitoring.
• Maintain relationships with customers, addressing any queries and complaints.

Skills

Lift industry experience

People management

Education

NVQ level 3 in Lift Engineering

Management qualifications desirable

Job description

Field Repair Manager

Date: 2026-10-06

Location: Ringwood, Hampshire, GB, BH24 1

Application Deadline: 2026-11-03T05:04:49.543

Job Description

We're now looking for a Field Repair Manager to join our Ringwood Service branch management team—someone ready to drive operational performance, inspire a skilled workforce, and help us exceed our business goals. In this role, you'll lead a team of talented Lift Engineers and subcontractors, guiding them to deliver against our Major Repairs Plan objectives. Your remit will span across all makes and models of Lifts.

This is your opportunity to shape, motivate, and develop your team—ensuring they deliver exceptional service that reflects our values and meets the highest Health & Safety standards.

You’ll be based at our Ringwood Service Branch, with regular travel across the Service Branch region. A full UK driving licence is essential.

In return, you’ll receive a competitive salary, a comprehensive benefits package, and a company car or car allowance.

Join a passionate, dedicated team and help us continue to raise the standard of lift engineering.

Working hours: Monday to Thursday 0800-1645 and Friday 0800-#####

Field Repair Manager Responsibilities

• Efficiently plan engineer workloads including the allocation of repair works.
• Manage absence, performance, and appraisals for the team.
• Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements.
• Carry out regular site monitoring.
• Maintain relationships with customers, addressing any queries and complaints.

Qualifications

• Previous experience working within the lift industry or similar service industry with transferable skills is essential.
• Relevant management qualifications would be desirable.
• Qualified to a minimum NVQ level 3 in Lift Engineering.

Additional Information

If you're an experienced Lift Engineer with a solid technical background and are looking for a new challenge, we'd love to hear from you!

Benefits Include

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days' annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Car Allowance

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.