Field Performance Manager

Southern Water group; Canterbury; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading company in water management is seeking a Field Performance Manager in Canterbury. The role requires leadership of a skilled team to ensure compliance and operational efficiency in wastewater services. Applicants should possess a full driving licence and be eligible to work in the UK, emphasizing the necessity for strong compliance and team management capabilities.

Qualifications

• Full driving licence is essential due to site visit requirements.
• Experience in team leadership and operational management.
• Eligibility to live and work in the UK.

Responsibilities

• Building and leading a competent team to ensure compliance and service levels.
• Monitoring operational performance and ensuring safety compliance.
• Driving improvements in site operations and management.

Skills

Leadership

Compliance

Team Management

Health and Safety

Performance Management

Job description

Field Performance Manager page is loaded

Field Performance Manager

Apply locations: CANTERBURY | Time type: Full time | Posted on: Posted 3 Days Ago | Time left to apply: End Date: June 20, 2025 (7 days left to apply)

Closing Date: 2025-06-20

Job Title: Field Performance Manager

Location: Canterbury, Kent (Full Driving licence is essential due to site visit requirement)

Perm/FTC: Permanent

Hours: 37

Salary: Up to £50,000 per annum

With the rapidly changing environment and all of the complexities this brings, working as an FPM will provide you with a wealth of different activities to sink your teeth into.

As a Field Performance Manager within our Waste Water team, you will be responsible for ensuring safe, compliant, and cost-efficient operation and maintenance of all assets within a specific geographical area.

You will primarily focus on the efficiency, productivity, standards, and quality to ensure compliance, serviceability, and optimization of treatment assets by leading a team of skilled operators and collaborating with teams from different departments, including peers, SMT, MEICA, and Process Scientists. Working alongside external partners and stakeholders and maintaining positive working relationships will be key to your success in this role.

Your duties include:

• Building, leading, and directing a competent and effective team to deliver compliance, service levels, and targets
• Integrating asset processes into water/wastewater operations to ensure consistency, drive data improvements, and inform the business plan
• Driving team and individual performance in productivity and utilization
• Monitoring operational performance and taking necessary actions
• Liaising with external contractors on works affecting sites and managing them as required
• Ensuring safety processes and procedures are followed and team compliance with Health and Safety requirements
• Overseeing ISO14001 requirements within the operational area to ensure environmental compliance
• Coaching, mentoring, developing, and performance managing the team with a focus on employee engagement
• Dealing with external regulatory bodies and representing the company during incidents and events, including out-of-hours support

Given our commitment to environmental sustainability, you will be tasked with driving improvements in site operations and asset management, seeking ways to enhance our practices for the benefit of customers and the environment.

You will need to inspire and motivate your team, understanding and nurturing their individual differences to build a strong team environment.

This role offers fulfilling work and a sense of achievement, but also comes with significant responsibility, including being available at short notice to respond to incidents, as part of a rota system.

If you're excited about this opportunity but unsure if you meet all requirements or have personal circumstances affecting standard hours, we encourage you to engage with us to explore flexible working options.

All applicants must be eligible to live and work in the UK, providing proof of eligibility and current proof of address during the recruitment process. Applications from those not meeting these criteria will not be considered.

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Welcome

Our purpose is big. Our impact is huge. We believe that everyone can positively influence society and the environment through their actions. Careers with us offer meaningful opportunities for personal growth, professional development, and innovation. We are committed to doing the right thing and empowering our team to shape a fair and positive future for all. We believe in Water for Life. If you share this vision, Dive Right In.

We succeed together

Our customers are central to everything we do. We provide 24/7 incident support to resolve issues promptly, understanding the importance of out-of-hours support. Joining our incident support team means being part of a dedicated group committed to delivering excellent service. During your interview, your manager will discuss any incident support rotas relevant to your role.

Need flexibility in your work?

If you're interested in this role but have concerns about meeting all requirements or work hours, we offer practical solutions and encourage you to contact us to learn more about flexible working arrangements.