Field Performance Manager

Southern Water; Gravesend; On-site; GBP 45,000 - 51,000; Full time

Job summary

A leading water utility company is looking for a Field Performance Manager to oversee operations in the WasteWater team. The role involves ensuring safety, compliance, and efficiency through effective team leadership and communication with various stakeholders. Ideal candidates will possess strong leadership skills and the ability to manage remote teams while making a positive environmental impact.

Qualifications

• Methodical and capable of managing remote teams.
• Strong leadership skills and ability to work under pressure.
• Water process knowledge desirable; experience in chemistry or process industries advantageous.

Responsibilities

• Build and lead a competent team to meet compliance and performance targets.
• Monitor operational performance and take corrective actions.
• Liaise with external contractors and manage their work on-site.

Skills

Leadership

Team Management

Safety Compliance

Performance Monitoring

Job description

Job Title: Field Performance Manager

Location: Canterbury, Aylesford or Ashford - Kent (Full Driving Licence is essential due to site visit requirements)

Perm/FTC: Permanent

Hours: 37

Salary: Up to £51,000 per annum, depending on skills and experience

Working as a Field Performance Manager within our WasteWater team offers a dynamic role with diverse activities. You will be responsible for ensuring the safe, compliant, and cost-efficient operation and maintenance of assets within a specific geographic area. Your focus will be on efficiency, productivity, standards, and quality, leading a team of skilled operators and collaborating with various departments, including peers, SMT, MEICA, and Process Scientists. Building strong relationships with external partners and stakeholders will be key to your success.

Your duties will include:

1. Building, leading, and directing a competent team to meet compliance, service, and performance targets.
2. Integrating asset processes to ensure consistency, drive data improvements, and inform business planning.
3. Driving team and individual performance to achieve productivity and utilization targets.
4. Monitoring operational performance and taking corrective actions as necessary.
5. Liaising with external contractors and managing their work on-site.
6. Ensuring safety procedures are followed and compliance with Health and Safety requirements set by Southern Water.
7. Overseeing ISO14001 compliance within the operational area.
8. Coaching, mentoring, developing, and performance managing team members, with a focus on employee engagement.
9. Representing the company to external regulatory bodies and the media, managing incidents both during and outside of working hours.

Given the environmental impact of our operations, you will be tasked with driving improvements and implementing changes for the betterment of customers and the environment. Inspiring and motivating your team, understanding individual differences, and fostering a strong team environment are essential qualities for this role.

There are many fulfilling aspects to this role, but it also requires a sense of responsibility. You should be prepared to respond to incidents at short notice as part of a rota, ensuring continuous service delivery.

Water process knowledge is desirable; experience in chemistry or process industries is advantageous. You should be methodical, motivational, and capable of managing a remote team, with strong leadership skills. The ability to work under pressure and handle conflicting priorities is crucial in this empowering position.