Field Operations Specialist — Multi‑Clinic

Medivet & Partners; Standish; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Car allowance

Job summary

Medivet & Partners is seeking an Operations Support Manager to act as the key operational link across a group of clinics. The role is field-based with rotation, including weekends, and involves hands-on support from recruitment to rotas, compliance and day-to-day problem solving.

You will work with Partners, Lead Vets and the Network team to ensure consistent, smooth clinic operations and excellent patient and client care across the network.

Qualifications

• 3+ years' experience in operations, field management or multi-site environments.
• Full UK driving licence and strong organisational skills.
• Excellent planning, communication and relationship-building abilities.
• Experience with Workday, Excel and Outlook.
• Experience in veterinary/healthcare multi-site environments is advantageous.

Responsibilities

• Support day-to-day operations across 5 clinics, visiting sites regularly.
• Collaborate with Partners and Lead Vets to resolve operational challenges.
• Coordinate recruitment, interviews and onboarding of new staff.
• Manage rotas, resource planning, leave and locum requirements.
• Support payroll, finance, stock and invoice processes.
• Coordinate maintenance, facilities and accommodation needs.
• Ensure Health & Safety and compliance requirements are met.
• Handle incidents, complaints and operational improvements.
• Work with Network team to drive consistency across practices.

Skills

Organisation & planning

Communication & relationship-building

Multi-site operations

Problem solving

Tools

Workday

Excel

Outlook

Job description

Medivet & Partners is seeking an Operations Support Manager to act as the key operational link across a group of clinics. The role is field-based with rotation, including weekends, and involves hands-on support from recruitment to rotas, compliance and day-to-day problem solving.

You will work with Partners, Lead Vets and the Network team to ensure consistent, smooth clinic operations and excellent patient and client care across the network.