Field Monitoring Support Officer — Driving Required

Adecco Portugal; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Serco is seeking a Monitoring Support Officer to join the London South East area on a temporary basis. The role requires driving and access to a vehicle, with duties spanning field support, equipment handling, and incident escalation.

Shift patterns include weekdays and weekends, with emphasis on safeguarding, data protection, and accurate record-keeping. Applicants should have strong customer service experience and excellent communication skills.

Qualifications

• Experience delivering customer service in sensitive situations (Essential).
• Excellent written and verbal communication skills (Essential).
• Collaborative approach to support field-based colleagues (Essential).

Responsibilities

• Support FMOs in installation/decommissioning of monitoring equipment.
• Assist FMOs and carry out light duties as needed.
• Escalate risk, safeguarding, and service issues promptly.

Skills

Customer service

Communication

Teamwork

Education

General education

Job description

Serco is seeking a Monitoring Support Officer to join the London South East area on a temporary basis. The role requires driving and access to a vehicle, with duties spanning field support, equipment handling, and incident escalation.

Shift patterns include weekdays and weekends, with emphasis on safeguarding, data protection, and accurate record-keeping. Applicants should have strong customer service experience and excellent communication skills.