Field Monitoring Support Officer | Driving Required

Adecco Portugal; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

Adecco Group UK & Ireland in London South East is seeking a dedicated Monitoring Support Officer to join the public services team. You will work across multiple shifts, including weekends, supporting electronic monitoring operations and ensuring risks and safeguarding concerns are identified and escalated promptly.

The role emphasizes clear communication, a customer-service mindset, and the ability to collaborate with field staff.

Qualifications

• Experience delivering customer service in sensitive environments.
• Ability to communicate clearly in writing and verbally.
• Collaborative, dependable approach to shift-based work.
• Understanding of safeguarding and data protection basics.
• Full UK driving licence preferred.
• Desirable knowledge of electronic monitoring or criminal justice.

Responsibilities

• Collaborate with Field Monitoring Officers during installation and decommissioning of monitoring equipment.
• Act as an additional support for FMOs and assist with essential tasks.
• Carry light duties such as equipment handling and note-taking.
• Maintain calm and respond constructively during high-demand incidents.

Skills

Customer service

Communication skills

Teamwork

Attention to safeguarding

Vigilance

Driving licence

Education

General education including English

Job description

Adecco Group UK & Ireland in London South East is seeking a dedicated Monitoring Support Officer to join the public services team. You will work across multiple shifts, including weekends, supporting electronic monitoring operations and ensuring risks and safeguarding concerns are identified and escalated promptly.

The role emphasizes clear communication, a customer-service mindset, and the ability to collaborate with field staff.