Field Inventory Solutions Specialist

RS Group; Stockport; On-site; GBP 26,000 - 38,000; Full time

Job summary

RS Group is recruiting a Field-based Managed Inventory Representative to cover Manchester and surrounding areas. You’ll blend customer service with stock replenishment to keep RS solutions up-to-date for clients.

You’ll collaborate with customer stakeholders to identify growth opportunities and work with the inventory implementation team to ensure systems are functioning and procedures are followed. A proactive, customer-first mindset is essential.

Qualifications

• Full clean driving licence.
• Excellent Excel skills.
• Experience supporting customers.
• Strong interpersonal and communication skills.
• Self-motivated, organized and flexible.
• Understanding of stock control or warehouse practices.
• Customer-first mindset with service or sales experience.

Responsibilities

• To conduct regular visits to Managed Inventory customers to check and replenish RS solutions.
• To work with customer stakeholders to identify growth opportunities via range expansion, product substitution or ad-hoc purchase requirements.
• To work in conjunction with the RS Managed Inventory implementation team to ensure that all systems are fully functional and that correct workflows are adhered to.
• Ensure that all company & customer H&S practices are observed at all times.
• Ensure that all Standard Operating Processes (SOPS) are followed in relation to the delivery of Managed Inventory Services.
• Ensure that all Managed Inventory installations are well maintained and conduct regular housekeeping activities.
• Be a brand ambassador for RS Group and ensure that customers fully understand the benefits of Managed Inventory Services.
• Develop strong relationships with the wider sales team to support the sales growth of Managed Inventory Services. Ensure that growth opportunities are communicated effectively and to the appropriate stakeholders.
• Perform against KPIs relating to Managed Inventory Services.
• Where appropriate, support the RS Local Branch with ad-hoc duties.

Skills

Full clean driving licence

Excel proficiency

Customer service experience

Interpersonal and communication skills

Stock control knowledge

Self-motivated and organized

Tools

Excel

Job description

RS Group is recruiting a Field-based Managed Inventory Representative to cover Manchester and surrounding areas. You’ll blend customer service with stock replenishment to keep RS solutions up-to-date for clients.

You’ll collaborate with customer stakeholders to identify growth opportunities and work with the inventory implementation team to ensure systems are functioning and procedures are followed. A proactive, customer-first mindset is essential.