Field Installation & Tech Support Specialist

Epas Ltd

Newry

On-site

GBP 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Private Health Insurance
Death in Service Life Insurance
30 Days’ Paid Holiday
Company pension contribution
Company vehicle
Free on-site parking
Opportunities for career progression
Supportive work environment

Job summary

Epas Ltd, located in Newry, is seeking a Technical Support & Installation Specialist. This full-time position involves overseeing installations and providing technical support, ensuring compliance with industry standards and regulations.

The ideal candidate will have experience in technical support, knowledge of MEP systems, and excellent customer service skills. Benefits include private health insurance, a company pension, and opportunities for career progression.

Qualifications

  • Experience in technical support, field service, or installation within a related industry.
  • Ability to troubleshoot and resolve installation or operational challenges.
  • A clean full UK driving licence for travel to customer sites.

Responsibilities

  • Oversee and review installations to ensure compliance with standards.
  • Conduct site visits to assess installation quality and provide recommendations.
  • Deliver training sessions on installation and maintenance for technicians.

Skills

Technical support experience
Knowledge of mechanical, electrical, or plumbing (MEP) systems
Customer service skills
Troubleshooting skills
Communication skills
Training session experience
AutoCAD experience
Familiarity with UK wastewater standards
Knowledge of ISO 9001

Job description

Epas Ltd, located in Newry, is seeking a Technical Support & Installation Specialist. This full-time position involves overseeing installations and providing technical support, ensuring compliance with industry standards and regulations.

The ideal candidate will have experience in technical support, knowledge of MEP systems, and excellent customer service skills. Benefits include private health insurance, a company pension, and opportunities for career progression.

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