Field Home Care Supervisor – Milton Keynes

Niya Care

Milton Keynes

On-site

GBP 24,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Pension scheme
Free uniform
Mileage paid
NVQ learning

Job summary

Niya Care in Milton Keynes is hiring a Field Home Care Supervisor. The role focuses on supervising field workers, conducting client reviews and ensuring quality care across a defined area.

The position is field-based with a mix of day and night shifts and requires flexible hours to monitor staff and client needs. The role emphasizes staff development, thorough documentation, and close collaboration with the Care Manager.

Qualifications

  • 1 year supervisory experience is required.
  • 2 years providing care experience is required.
  • Driving Licence is required.

Responsibilities

  • Conduct client reviews and respond to Individual Review Forms promptly.
  • Urgently report changes in a worker's or client's schedule to the Care Coordinator.
  • Monitor, supervise and mentor Care & Support Workers in the field.
  • Provide support to all Care & Support Workers in the field.
  • Maintain accurate and up-to-date documentation in clients' homes.
  • Encourage ongoing professional development for staff.
  • Ensure written reports and administration are up to date.
  • Maintain liaison with the Care Manager and Care Coordinator.

Skills

Supervisory
Care experience

Education

NVQ Level 2 Health & Social Care

Job description

Join Our Caring Team in Milton Keynes as a Field Home Care Supervisor
Field Home Care Supervisor

Niya Care are delighted to announce that we are a Real Living Wage Employer. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do...

Care for our Client, and We Care for You!! Would you be interested in a senior role at a Niya Care in Milton Keynes with us? Good career progression options and we have the hours you need.

Are you a Friendly, Compassionate and Caring person who is looking for a career where you feel valued and where you are rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a Career in Niya Care is all about. We look to provide as much flexible working as possible to secure your work/life balance.

Summary Of Role

Responsible for implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area.

Full Job Description
  • To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
  • To urgently report any changes in a Care & Support Worker's or client's schedule to the Care Coordinator.
  • To monitor, supervise and mentor all Care & Support Workers in the field.
  • To provide support to all Care & Support Workers in the field.
  • To monitor all clients for service and Care & Support Worker satisfaction.
  • To ensure accuracy and completeness of all documentation held in clients' homes.
  • To encourage and identify opportunities for Care & Support Workers continuing professional development.
  • To ensure that all written reports and administration is up to date.
  • To maintain close liaison with both the Care Manager and Care Coordinator.

Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care & Support Workers and clients.

Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties.

Job Types

Full-time, Part-time, Permanent

Location

Milton Keynes

Working Hours

Day & Night shifts, mix of 7am-4pm and 4pm-10pm - including alternative weekends.

Work Location

Milton Keynes Field Based

Experience
  • supervisory: 1 year (required)
  • providing care: 2 years (required)
Licence/Certification
  • Driving Licence (required)
  • NVQ Level 2 Health & Social Care (required)
Benefits
  • Outstanding recognition schemes such as Niya Care Awards and Long Service Awards
  • Online benefits and cashback rewards
  • Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issue
  • Excellent Career Opportunities
  • Care Qualifications
  • Company Sick Pay
  • Enhanced payrates for bank holidays
  • Free Uniform
  • Pension scheme
  • Mileage paid
  • NVQ Learning- To help you enhance your skills and grow professionally
  • A referral program with Cash or Amazon vouchers to thank you for bringing amazing people into our team!
  • Access to the Blue Light Card for exclusive discounts.
  • A referral program with Amazon vouchers to thank you for bringing amazing people into our team!
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