Field Care Supervisor

Caremark; Coventry; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Paid Holiday

Pension scheme

Shifts allocated in advance

Full induction and ongoing free培训

Free uniform & PPE

Blue Light Card

Career progression

Job summary

Caremark Coventry is seeking a Field Care Supervisor to support customers in Coventry, Nuneaton and Bedworth with high-quality in-home care. You will mentor Care Assistants, conduct assessments and quality visits, and help maintain excellent care standards across the community.

You will build strong relationships with customers, families, and healthcare professionals, coordinating care plans and visits. A full UK driving licence is required, and we provide full induction and ongoing free

Qualifications

• Caring, kind and sensitive nature.
• Reliable, organised and self-motivated with a proactive approach.
• Flexible and adaptable to changing needs.
• Full UK driving licence is required.

Responsibilities

• Conduct customer assessments, risk assessments and reviews to ensure care remains safe, effective and person-centered.
• Introduce Care Assistants to new customers and oversee the successful start of care packages.
• Carry out spot checks, observations and quality assurance visits to monitor service standards.
• Supervise, lead and mentor Care Assistants in the community, providing guidance and coaching where required.
• Deliver practical inductions, competency assessments and in-community training for new and existing Care Assistants.
• Identify training and development needs and support ongoing professional development.
• Work closely with the Care Coordinator to ensure care visits are covered and continuity of care is maintained.
• Monitor customer satisfaction and wellbeing, addressing concerns and escalating issues appropriately.
• Ensure care plans, risk assessments and documentation are accurate, up to date and compliant with company policies and regulatory requirements.
• Promote safeguarding, dignity, independence and person-centered care at all times.
• Participate in the on-call rota and provide emergency support outside normal working hours as required.
• Maintain effective communication with customers, families, healthcare professionals and colleagues.
• Complete reports, audits and administrative tasks accurately and within required timescales.

Skills

Caring nature

Reliable & organized

Flexible

Good communication

High standards of care

Driving licence (UK)

Experience welcome but not essential

Job description

Location: Coventry, Nuneaton and Bedworth
Salary: £27,500 - £30,000
Hours: Full time

Pursue Your career in care with Caremark Coventry! Discover exciting opportunities as a Field Care Supervisor in Coventry.

We’re looking for a passionate, organised and supportive Field Care Supervisor in Coventry, Nuneaton and Bedworth to help ensure people receive outstanding care, enabling them to live safely, independently and with dignity in their own homes.

Are you passionate about delivering high-quality care and supporting others to do the same? Do you enjoy building relationships with customers and care staff, carrying out assessments and quality checks, and ensuring care is delivered safely and effectively? Can you confidently manage competing priorities, solve problems in the community and remain calm under pressure? If you’re an experienced care professional with strong communication and leadership skills, a good understanding of safeguarding and compliance, and a commitment to outstanding person-centred care, we’d love to hear from you. Why not turn your big heart into a career with Caremark Coventry ?

We recruit on personality, not experience, which means you just need to bring your big heart, as we’ll supply all the training needed to help you succeed.

If you’re seeking meaningful work where you feel valued every day, our friendly and supportive team would love to hear from you.

Putney Caremark

About the Role:

As a Field Care Supervisor in Caremark Coventry, you’ll play a key role in ensuring customers receive safe, high-quality care in their own homes. Supporting and mentoring Care Assistants in the community, you’ll build strong relationships, carry out quality visits, and help maintain excellent care standards. This is a rewarding, predominantly community-based role for someone passionate about person-centred care and making a positive difference to both customers and colleagues every day.

What You’ll Be Supporting With as a Field Care Supervisor in Coventry, Nuneaton and Bedworth:

• Conduct customers assessments, risk assessments and reviews to ensure care remains safe, effective and person-centered.
• Introduce Care Assistants to new customers and oversee the successful start of care packages.
• Carry out spot checks, observations and quality assurance visits to monitor service standards.
• Supervise, lead and mentor Care Assistants in the community, providing guidance and coaching where required.
• Deliver practical inductions, competency assessments and in- community training for new and existing Care Assistants
• Identify training and development needs and support ongoing professional development.
• Work closely with the Care Coordinator to ensure care visits are covered and continuity of care is maintained.
• Monitor customers satisfaction and wellbeing, addressing concerns and escalating issues appropriately.
• Ensure care plans, risk assessments and documentation are accurate, up to date and compliant with company policies and regulatory requirements.
• Promote safeguarding, dignity, independence and person-centered care at all times.
• Participate in the on-call rota and provide emergency support outside normal working hours as required.
• Maintain effective communication with customers, families, healthcare professionals and colleagues.
• Complete reports, audits and administrative tasks accurately and within required timescales.

What We’re Looking For:

• Caring, kind, and sensitive nature
• Reliable, organised, and self‑motivated
• Flexible and adaptable
• Good communication skills
• Commitment to high standards of care
• Full UK driving licence
• Experience welcome but not essential – full training provided

What You’ll Receive:

• Excellent pay rates between £27,500 and £30,000 per annum
• Paid Holiday
• Access to our pension scheme
• Shifts allocated in advance
• Full induction and ongoing free training
• Free uniform & PPE Supplies
• Supportive teamwork structure and regular team meetings
• Friendly, professional support in the field and office
• Genuine opportunities for career progression
• Blue Light Card

Why Join Caremark Coventry

At Caremark Coventry, you’re never just a number. We listen, we support, and we invest in our people because great care starts with a great team. Whether you’re starting your care career or looking to take the next step, we provide the development, training, and progression opportunities to help you reach your full potential.