Field Engineer

Experis UK; Lincoln; On-site; GBP 33,000 - 44,000; Full time

Job summary

Experis UK is seeking Field Support Engineers for a nationwide deployment across the UK. You will visit retail stores to perform health checks, replace hardware where needed, and escalate complex issues to the support team.

The role involves visiting roughly three stores per day, working autonomously within a defined region, and supporting a large-scale project from October 2026 onward.

Qualifications

• Experience in field-based customer support and hardware deployment.
• Ability to follow structured processes and checklists.
• Strong fault finding and reporting skills in IT environments.

Responsibilities

• Conduct scheduled visits to retail stores within your region.
• Perform basic hardware, equipment and connectivity checks.
• Verify routers and networking equipment installed.
• Check body-worn cameras, charging docks and batteries.
• Replace faulty equipment and fit protective accessories.
• Record asset information, serial numbers, and site data.
• Complete digital reports and service documentation.
• Escalate issues outside documented processes as required.

Skills

Field Service Engineering

EPOS Support

Retail IT Support

Hardware Deployment

Desktop / Onsite IT Support

Break/Fix Engineering

Telecoms Field Support

Junior IT Engineering

Job description

Competitive Rate of Pay
We are currently recruiting a number of

Field Support Engineer
Contract from October - November 2026
Multiple UK Locations
Competitive Rate of Pay
We are currently recruiting a number of Field Support Engineers / Field Technicians to support a nationwide technology deployment and support programme across the UK.
This is an excellent opportunity for engineers with experience in Field Support, EPOS, Desktop Support, Hardware Deployment, Telecoms, Break/Fix Services, or Onsite IT Support who enjoy working independently, travelling between customer locations, and delivering high levels of service.

The Role

Working within your allocated region, you will visit retail stores to carry out planned technology health checks and complete straightforward remediation activities where required.

You will follow a structured checklist, assess installed equipment, replace hardware where instructed, and escape any complex technical issues to the dedicated support team. The role typically involves visiting approximately three stores per day and offers a great opportunity to work on a large-scale national project.

Key Responsibilities

• Conduct scheduled visits to retail stores within your designated region
• Perform basic hardware, equipment, and connectivity checks
• Verify installed routers and associated networking equipment
• Check body-worn camera devices, charging docks, and batteries
• Replace faulty equipment where required
• Fit protective accessories and carry out hardware swaps
• Record asset information, serial numbers, and site data accurately
• Collect and return surplus or replaced equipment
• Complete digital reports and service documentation
• Escalate technical issues that fall outside of documented processes
• Maintain a professional and customer-focused approach when interacting with store staff
  

Skills & Experience Required

• Field Service Engineering
• EPOS Support
• Retail IT Support
• Hardware Deployment & Rollouts
• Desktop / Onsite IT Support
• Break/Fix Engineering
• Telecoms Field Support
• Junior IT Engineering
  

To Be Successful, You Will Have

• Previous experience in a customer-facing field-based role
• Basic IT, networking, and hardware troubleshooting skills
• The ability to follow structured processes and checklists
• Strong communication and reporting skills
• Good organisational skills and attention to detail
• A full UK driving licence
• Willingness to travel throughout your assigned region
  

What's in it for You?

• Opportunity to work on a large-scale nationwide technology programme
• Autonomous, field-based role with varied daily locations
• Immediate contract opportunities available from October 2026
• Gain experience supporting retail technology and infrastructure environments
• Work with an established project delivery and support team
  

Interested?

If you have experience in field engineering, IT support, EPOS, hardware deployment, telecommunications, or break/fix services and are looking for your next contract opportunity, we'd love to hear from you.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.