Field Engineer

JR United Kingdom; Kingston upon Hull; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading MSP in the North of England seeks a versatile Field Engineer skilled in IT support and installations. This role offers a blend of on-site and remote work, with professional growth opportunities. Candidates should have experience in service desk roles and be proficient in handling various technical challenges across installations and support.

Qualifications

• Strong background in IT support, ideally within an MSP.
• Experience with Microsoft 365 Suite, Azure, Active Directory.
• Exposure to WiFi technologies and telecom fundamentals.

Responsibilities

• Conduct IT/WiFi installations for customers.
• Provide remote support for IT issues including Microsoft 365.
• Maintain documentation and contribute to project paperwork.

Skills

IT support

Microsoft 365

WiFi technologies

Excellent communication skills

Flexibility

Education

Windows MCP

MCSA

Cisco ICND1

Tools

Cisco

Ruckus

Mitel

NEC

Gamma Horizon

3CX

Job description

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Field Engineer, kingston upon hull, east yorkshire

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Client:

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

North of England

Are you a versatile IT professional who enjoys working on-site and remotely? We’re working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year.

This role is perfect if you’re a Field Engineer with strong service desk experience and a knack for solving technical issues. You’ll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business.

Key Responsibilities:

• Carrying out IT and WiFi installations for new and existing customers
• Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions
• Performing wireless surveys using the latest tools and software
• Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms
• Resolving cases efficiently—prioritising, escalating, and keeping customers updated
• Maintaining up-to-date documentation and contributing to project paperwork
• Collaborating with colleagues to ensure top-quality service for customers

Key Requirements:

• A strong background in IT support, ideally within an MSP environment
• Experience on the service desk Microsoft 365 Suite, Azure, Active Directory
• Experience supporting Windows Server (DC, DNS, DHCP, GPO)
• Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus)
• Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals
• Familiarity with ISDN, PSTN, SIP services, and analogue terminations
• Excellent communication skills—both written and verbal
• A flexible, can-do attitude and the ability to manage multiple tasks
• Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential

If you’re keen to take the next step in your career, please apply for immediate effect.