Field Engineer

Vodafone; Crewe; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic global community at a leading technology communications company, where innovation and sustainability drive our mission. As part of the Field Engineering team, you'll play a crucial role in connecting people and businesses through the installation and maintenance of cutting-edge telecom networks. Your expertise in climbing and telecom technologies will be essential as you work on-site, ensuring quality and safety standards are met. With a commitment to inclusion and personal development, this role offers you the opportunity to thrive in a supportive environment while making a real difference in the digital world.

Benefits

28 days holiday entitlement

Employee discounts

Retail vouchers

Pension plan

Share schemes

Paid leave for charity projects

Learning and development tools

Market leading parental leave policies

Qualifications

• Experience working at heights with climbing certification is essential.
• Knowledge of telecom technologies including CPE and mobile networking.

Responsibilities

• Perform installation, commissioning, and maintenance of networks.
• Ensure adherence to health and safety standards while working at heights.

Skills

Climbing and Tower Rescue Certification

Telecom Fault Diagnosis

Mobile Networking Technologies (3G/4G/5G)

Core Transmission Technologies (DWDM, Ethernet)

Microwave Radio

Teamwork

Adaptability

Education

SC Clearance Eligibility

Valid UK/EU Driving License (Category B)

Tools

Cisco

Juniper

ADVA

Job description

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Crewe/Wrexham (Field based)
Working Hours: Full time 37.5 hours per week – Mon to Fri (+ on-call)
Salary: Excellent base salary + Benefits

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Vodafone is one of the top ten most powerful brands in the world and a market leader in converged Consumer and Business solutions. We are immensely proud of the strength of our network in the UK and serve customers in all shapes and sizes with Technology solutions that enable them to achieve their business goals.

Our promise is to ensure our consumer and business customers are confidently connected to the Vodafone network by providing an outstanding level of service at all times. We recognise that the only way we can deliver on our promises is with talented people and this is why our people form a crucial part of the wider Field Strategy.

What You'll Do

• You will play an integral part of the Vodafone Field Engineering team, performing installation, commissioning and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions.
• Regular climbing of Vodafone’s extensive fixed and mobile infrastructure up to 40 meters as well as rooftop-based working is essential. The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely.
• Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role.
• The role holder must have a flexible approach to working hours and be willing to travel.
• The candidate will be expected to participate in a 24/7 callout rota as and when required in alignment with the requirements of the Operating Unit you are assigned to - typically once every 6 weeks.
• Install, commission and maintain the Vodafone network, products and services to agreed Vodafone standards and service levels without compromising safe working practices.
• Follow our Vodafone HSE Absolute Rules, without exception.
• Communicate with internal and external customers in a professional and timely manner.
• Identify opportunities for continuous improvement and challenge existing processes and procedures in order to deliver operational excellence for our customers.

Who you are

• Prior experience working at heights with the ability to achieve and maintain Advanced Climber / Tower Rescue Certification and passing regular health assessments in accordance with MATS guidance.
• Provision of service, fault diagnosis and rectification of one or more of the following telecoms technologies:
• Multi-vendor CPE including Cisco, Juniper and ADVA.
• Core transmission technologies including DWDM and Ethernet.
• Mobile networking technologies 3G/4G/5G and associated equipment.
• Microwave Radio.
• Switch and Field DC power systems.
• Ability to work both in a team and on your own efficiently and effectively.
• Ability to work in a focused manner under pressure to meet tight deadlines.
• Adaptability and the ability to learn new skills quickly.
• Valid / full UK / EU driving license (Category B).

Please note, Candidates must hold SC Clearance or be eligible for SC Clearance. To become eligible for SC Clearance candidates must be able to demonstrate residency in the UK for the past 5 years.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.

What's in it for you

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.