Field Digital Service Engineer – Medical Imaging

Fujifilm Healthcare UK; Swindon; On-site; GBP 35,000 - 45,000; Full time

Job summary

Fujifilm Healthcare UK is seeking a Digital Service Engineer to ensure the smooth operation of medical imaging equipment. You will repair emergency breakdowns, perform routine maintenance, and install new systems to support the sales and applications teams.

The role requires an Electrical and Electronic Engineering qualification and experience in field-based healthcare engineering. You will engage with customers, manage site visits, and participate in ongoing training to uphold service

Qualifications

• Electrical and Electronic Engineering qualification up to BTEC HNC Level 4 or equivalent.
• Experience in a field-based engineering role, preferably in healthcare.
• Adaptable, flexible and motivated to learn new tasks quickly.
• Strong customer service orientation and interpersonal skills.

Responsibilities

• Repair a range of Fujifilm Healthcare UK supplied equipment including x-ray (CR and DR) and mammography equipment, ensuring priorities and timescales are met.
• Routine maintenance on DR X-ray and mammography equipment; maintain inventory records and support upgrades.
• Install and demonstrate equipment in support of the Sales and Applications teams.
• Attend pre-install site visits to ensure resources are in place and provide progress updates to the project team.
• Respond to technical requests from stakeholders in a timely manner while maintaining service levels.
• Collaborate with the service team to resolve customer service related problems.
• Take ownership of site/system issues and develop a plan to resolve with technical management support.
• Undertake training before and after installation to ensure customers can operate equipment to agreed levels.

Skills

Customer service

Interpersonal skills

Adaptable

Motivated to learn

Education

Electrical and Electronic Engineering qualification up to BTEC HNC Level 4 or equivalent

Job description

Fujifilm Healthcare UK is seeking a Digital Service Engineer to ensure the smooth operation of medical imaging equipment. You will repair emergency breakdowns, perform routine maintenance, and install new systems to support the sales and applications teams.

The role requires an Electrical and Electronic Engineering qualification and experience in field-based healthcare engineering. You will engage with customers, manage site visits, and participate in ongoing training to uphold service