Field Deployment Engineer - Area Midlands and North UK

Quality Personnel Services Limited; Hugglescote; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

Healthcare cover

Flexible and hybrid working

Employee Assistance Programme

Job summary

Quality Personnel Services Limited is seeking a Field Service Deployment Engineer for a 6-month fixed-term contract. You will perform field-based IT deployment activities across the UK, upgrading, configuring and maintaining systems with minimal disruption to laboratory operations.

You will travel to customer sites, perform OS deployments, imaging, hardware installation, software setup, data migration and system validation while working closely with Field Service Engineers and Technical Support

Qualifications

• 2+ years' experience in 2nd Line IT Support or an equivalent IT role.
• Strong experience providing field-based IT support.
• Experience with operating system deployment, imaging, configuration and troubleshooting.
• Proven experience installing, replacing and commissioning PC hardware.
• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting.
• Experience with data backup, migration and restoration.
• Excellent written and verbal communication skills.
• A flexible approach to work and willingness to travel.
• A full UK driving licence.

Responsibilities

• Windows OS upgrades and security patch remediation.
• System imaging, reimaging and configuration.
• IT hardware installation, replacement and commissioning.
• Software installation and configuration.
• Data backup, migration and restoration.
• System validation and troubleshooting.
• Supporting IT infrastructure and end-user technology.
• Collaborating with Field Service Engineers, Technical Support and Product Management.
• Liaising with customers and providing professional technical support.

Skills

Field-based IT support

2nd Line IT Support

Troubleshooting

Travel flexibility

UK driving licence

Job description

6 Month FTC Field Based - From Birmingham upwards and Northern Area of UK

Make a Difference in Healthcare Technology

Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.

We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

About the Role

As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

Your responsibilities will include:

• Windows operating system upgrades and security patch remediation
• System imaging, reimaging and configuration
• IT hardware installation, replacement and commissioning
• Software installation and configuration
• Data backup, migration and restoration
• System validation and troubleshooting
• Supporting IT infrastructure and end-user technology
• Working closely with Field Service Engineers, Technical Support and Product Management
• Liaising directly with customers and providing professional technical support
• Travelling to customer sites across the UK as required

About You

We're looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

You will ideally have:

• 2+ years' experience in 2nd Line IT Support or an equivalent IT role
• Strong experience providing field-based IT support
• Experience with operating system deployment, imaging, configuration and troubleshooting
• Proven experience installing, replacing and commissioning PC hardware
• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• Experience with data backup, migration and restoration
• Strong IT infrastructure and end-user technology knowledgeExcellent written and verbal communication skills
• Strong technical troubleshooting and problem-solving abilities
• A flexible approach to work and willingness to travel
• A full UK driving licence

What's on Offer

• 6-month fixed-term contract
• 28 days' holiday plus public bank holidays
• Pension scheme
• Life insurance
• Eligibility for company bonus payments
• Income protection
• Gym benefits
• Employee Assistance Programme
• Healthcare cover
• Flexible and hybrid working
• Cycle to Work Scheme (if eligible)
• Salary Sacrifice Car Scheme
• Company car

Why Join?

This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6-month FTC.

If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.