Field Care Supervisor

Career Choices Dewis Gyrfa Ltd; Shrewsbury; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

NVQ training

Employee Assistance Programme

Mobile phone and tech

Job summary

Cera is seeking a Field Care Supervisor to act as an ambassador for our care family and uphold high standards of service. This permanent, full-time role offers 37.5 hours per week with a salary of £26,000 per annum.

You will lead care delivery by conducting client assessments, constructing care plans, shadowing Care Workers and monitoring quality of care. The position involves substantial field work (75–95%) with a smaller office-based component for administration.

Qualifications

• NVQ desirable but not essential.
• Excellent knowledge of the care sector.
• Organised and flexible.

Responsibilities

• Responsible for ongoing supervision of carers.
• Ensure customers' requirements are met.
• Ensure team is skilled to deliver safe, high-quality care.
• Complete meet & greet of new packages.
• Local knowledge of the area.
• Create and review care plans.
• Audit MAR charts and log books.
• Carer spot checks and field supervisions.
• Interview carers and support compliance.
• Attend provider meetings and explore business opportunities.
• Hands-on with carers and support during out-of-hours on call.
• Participate in team meetings.

Skills

Field supervision

Care quality monitoring

Client assessments

Team leadership

Local area knowledge

Flexible/onsite work

Education

NVQ desirable

Job description

Position:Field Care Supervisor Reporting to:Registered Manager Contract Type:Permanent, Full Time,
37.5hrs per week Salary:£26,000 per annum About the role: We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family.

You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality.

It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks.

We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings Background and Experience:
• Fully flexible
• Excellent knowledge of care sector
• Organised
• NVQ desirable but not essential Benefits:
• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme - 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Free uniform
• Service and recognition rewards About Cera Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support.

Joining Cera, you are contributing to making this vision a reality.

The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making.

Our technology is enabling carers to do what they do best, care.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).