Field Care Supervisor

TN United Kingdom; New Milton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Senior Care Assistant ready to advance their career. In this pivotal role, you will train and support the next generation of Care Assistants while ensuring compliance and quality in care delivery. Your responsibilities will include conducting audits, meeting customers to review care plans, and providing essential coaching to new team members. This role offers a unique opportunity to blend fieldwork with office support, making a significant impact on both customer satisfaction and team development. If you are passionate about care and eager to grow, this is the perfect opportunity for you.

Benefits

23 days annual leave plus Bank Holidays

Eligibility to apply for a Blue Light Card

Employee Assistance Programme

Qualifications

• Experience in care roles with a focus on training and support.
• Ability to conduct audits and compliance checks.

Responsibilities

• Train and support new Care Assistants to ensure high standards.
• Conduct spot checks and support the branch team with compliance.

Skills

Coaching

Compliance Management

Customer Interaction

Education

Care Assistant Experience

Job description

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We are looking to recruit a Senior Care Assistant who is ready for the next step in their career. As a Field Care Supervisor with Helping Hands, you will support in training the next generation of Care Assistants to provide the best possible support to our customers.

You will be involved from the moment a carer comes in for their first interview, throughout their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance, and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Conducting spot checks and supervisions with Care Assistants
• Meeting with customers to review care plans

What’s in it for you?

If you are an experienced Care Assistant seeking career progression, this role is for you. Our Care and Training Practitioners have a varied role, interacting with customers in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave plus Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - Did you know that we’re the only care company recognized in the UK’s Best Places to Work awards, for two consecutive years?

There’s just one question left: are you ready to join us?