Field Care Supervisor

TN United Kingdom; Middlesbrough; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Field Care Supervisor to join their team specializing in Domiciliary Care. This role offers a unique opportunity to influence the onboarding process of new carers, ensuring they receive top-notch training and support. As a Field Care Supervisor, you'll engage directly with customers and assist in compliance and recruitment efforts, all while enjoying a variety of benefits including generous annual leave and employee support programs. If you're looking to advance your career in a supportive environment, this position is perfect for you.

Benefits

25 days annual leave + Bank Holidays

Eligibility to apply for a Blue Light Card

Employee Assistance Programme

Qualifications

• Experience in a supervisory role within care.
• Strong understanding of compliance and auditing processes.

Responsibilities

• Ensure carers are trained to the highest standard.
• Support the branch team with auditing and compliance.
• Conduct spot checks and supervisions.

Skills

Care Management

Training and Development

Compliance Auditing

Customer Interaction

Education

NVQ Level 2 in Health and Social Care

NVQ Level 3 in Health and Social Care

Job description

Social network you want to login/join with:

Ready for your next career step? Want to develop & grow with a company that cares about you? A Field Care Supervisor role with Helping Hands could be for you!

Helping Hands is thrilled to offer an exciting opportunity for a Senior Care Assistant to join our dedicated team specialising in Domiciliary Care. In this role, you will be involved from the moment a carer comes in for their first interview, right the way through their onboarding journey. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance, and customer reviews.

Transportation: DRIVERS ESSENTIAL (Candidates must have a clean, full UK driving license with access to a vehicle with a valid and updated MOT and Insurance certificate.)

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Support with on call duties in accordance with the branch team rota

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Field Care Supervisors have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 25 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?