Field Care Supervisor

Allscreens Nationwide Ltd; Jarrow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company pension

25 days holiday + bank holidays

Employee Assistance Programme

Mobile phone

Free uniform

Job summary

Cera is seeking a Field Care Supervisor to support delivery of high-quality care in the community from our base in Jarrow. The role focuses on supervising care staff in the field, ensuring safe, person-centred care, and coordinating client plans.

You will assess clients, mentor carers, complete audits, and be the main contact for clients and families. A driving licence and vehicle are essential, with a benefits package and career development opportunities.

Qualifications

• Experience supervising in health or social care.
• Strong person-centred care and safeguarding knowledge.
• Excellent communication and interpersonal skills.
• Able to work independently and manage time effectively.
• Caring, professional leadership approach.
• Valid driving licence with access to a vehicle.

Responsibilities

• Conduct client assessments and reviews in line with care plans.
• Supervise, support and mentor care workers in the field.
• Carry out spot checks, supervisions and observations of staff.
• Ensure care delivery meets regulatory and company standards.
• Act as main contact for clients, families and staff.
• Support onboarding, training and competency assessments.
• Accurately document visits, reports and follow-up actions.
• Respond to concerns or changes in client needs promptly.
• Participate in on-call duties.

Skills

Supervisory experience

Person-centred care

Safeguarding

Communication skills

Independent working

Driving licence

Care leadership

NVQ Level 3 or equivalent

Education

NVQ Level 3 or above

Working towards care qualification

Job description

Salary:£29,000 per annum

About the Role

We are seeking a compassionate, organised, and experienced

Field Care Supervisorto support the delivery of high-quality care in the community. This role is ideal for someone who enjoys working in the field, supporting care staff, and ensuring clients receive safe, person-centred care.

Key Responsibilities

• Conduct client assessments, reviews, and reassessments in line with care plans
• Supervise, support, and mentor care workers in the field
• Carry out spot checks, supervisions, and observations of care staff
• Ensure care delivery meets regulatory, company, and quality standards
• Act as a point of contact for clients, families, and care staff
• Support onboarding, training, and competency assessments of new carers
• Accurately document visits, reports, and follow-up actions
• Respond to concerns, incidents, or changes in client needs promptly
• Take part in on call duties

What We're Looking For

• Previous experience in a supervisory role within health or social care
• Strong knowledge of person-centred care and safeguarding practices
• Excellent communication and interpersonal skills
• Ability to work independently and manage time effectively
• A caring, professional, and supportive approach to leadership
• Full driving licence and access to a vehicle (essential)
• Ideally relevant care qualification (e.g., NVQ Level 3 or above) [or equivalent] or working towards
• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.