Field Care Supervisor

Midshires Care Limited; Harrow; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

25 days' annual leave

Blue Light Card with discounts

Employee Assistance Programme

Varied role with field visits and team

Growth opportunities

Job summary

Helping Hands is seeking a part-time Care and Training Practitioner to mentor new carers from interview through onboarding, ensuring high-quality, compliant care. You will lead by example and support the branch with audits, visits and risk assessments.

The role blends field visits with team leadership and office collaboration, offering genuine growth within a nationwide care provider.

Qualifications

• Experience as a Care Assistant and desire to progress in career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and supportive approach when working with others.
• Keen eye for detail and ability to maintain compliance and quality standards.
• People-first mindset, calm, kind, and lead by example.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across the care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Care experience

Driving licence

Communication skills

People-first leadership

Attention to detail

Job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We're a purpose-driven team helping people live well in the homes they love. Join us, and you'll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

We call this role a Care and Training Practitioner internally, although it is commonly known as a Field Care Supervisor.

As a Care and Training Practitioner with Helping Hands, you'll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You'll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It's a role full of purpose, variety and real impact.

What you'll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you'll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.

Why Helping Hands

• 25 days' annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.

At Helping Hands we're committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

This is a part-time role, with a working week of 18 hours.