Field Care Supervisor

Homeinsteadcare; Harrogate; On-site; GBP 26,000 - 34,000; Full time

Job summary

Home Instead in Harrogate is seeking a caring supervisor to support care consultations, service reviews and client support plans. You will supervise staff, update care plans and assist with digital planning. You will maintain accurate records on the People Planner system and introduce new clients and carers.

Ideal candidates have Level 3 NVQ in Health & Social Care, care sector experience, MAR sheet knowledge, and a passion for helping clients live independently in their own homes.

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent.
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.

Responsibilities

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client QA's.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and care professional records on Home Instead software and management system People Planner.
• Carry out client and care professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor care professionals.
• Maintain regular contact with clients and care professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required and care provision.
• Compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy.
• Carry out any other duties deemed necessary for the successful operation of the business.

Skills

Communication skills

Driving licence

Organised

Tech literacy

Education

Level 3 NVQ Health & Social Care

Job description

We provide award winning home care, companionship and personal care of the highest quality. With minimum visits of one hour and an excellent reputation, we are immensely proud of the quality of care we provide.

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client QA's.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and care professional records on Home Instead software and management system People Planner.
• Conduct client and care professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor care professionals.
• Maintain regular contact with clients and care professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required and care provision
• Compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy.
• Carry out any other duties deemed necessary for the successful operation of the business.

• Level 3 NVQ in Health and Social Care or equivalent.
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.

• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to care professionals.
• Must understand the importance of confidentiality working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full driving license and means of transport if required within the territory to visit clients.
• Be organised and flexible to meet the needs of the business.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.