Field Care Manager

Carepoint-Services-Limited; Lee; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Excellent induction and training

Travel expenses reimbursed

Statutory pension scheme

28 days' annual leave

Employee Assistance Programme

Additional payment for on-call duties

NVQ/Diploma qualifications support

Job summary

Carepoint-Services-Limited in Lewisham, SE London, is seeking an experienced Field Care Manager to lead our domiciliary care service. You will support daily operations, collaborate with staff, service users, and families, and drive high-quality, person-centred care.

The role emphasises regulatory compliance, care planning, and proactive problem-solving, with on-site responsibilities and the potential for career progression within our established team.

Qualifications

• Experience as Field Care Supervisor within a busy domiciliary care business.
• Good local knowledge of Lewisham.
• Experience using rostering software and ECM systems.
• Sound understanding of local authority requirements and CQC regulations.
• Experience conducting Mental Capacity Assessments, developing care plans, and completing risk assessments.
• Strong commitment to promoting service users' rights, dignity, independence and wellbeing.
• Ability to respond professionally to concerns, incidents, and risks raised by care staff and healthcare professionals.
• Excellent communication, organisation, and time-management skills.
• Good IT skills including Word, Excel, and Outlook.
• Ability to collaborate with an established team and share duties.

Responsibilities

• Support day-to-day running of the domiciliary care service.
• Work with management, care staff, service users, families, and healthcare professionals to maintain high standards of care.
• Ensure smooth delivery of services and compliance with regulations.
• Proactively respond to concerns, incidents, and risks.
• Assist with rostering and ECM system usage when required.

Skills

Leadership

Care planning

Communication

Problem-solving

Team coordination

Tools

Rostering software

ECM systems

Microsoft Word/Excel/Outlook

Job description

We're Hiring! Experienced Field Care Manager

Location: Lewisham, South East London (SE14, SE8, SE10, SE4)

Contract: Full-Time

Are you an experienced Field Care Supervisor looking to take the next step in your career? We are looking for a dedicated, professional, and compassionate Field Care Manager to join our established team and help us deliver high-quality, person-centred domiciliary care.

This is an excellent opportunity for an experienced care professional who is passionate about promoting service users' rights, supporting care staff, and ensuring safe, effective, and compliant care services.

About the Role

As our Field Care Manager, you will play a key role in supporting the day-to-day running of our domiciliary care service. You will work closely with the existing management team, care staff, service users, families, and other healthcare professionals to maintain high standards of care and ensure the smooth delivery of services.

The role requires excellent organisational skills, a proactive approach to problem-solving, and the ability to respond professionally to concerns, incidents, and risks.

The successful candidate will have:

• Previous experience as a Field Care Supervisor within a busy domiciliary care business.
• Good local knowledge of Lewisham.
• Experience using rostering software and ECM systems.
• A sound understanding of local authority requirements and Care Quality Commission (CQC) regulations.
• Experience conducting Mental Capacity Assessments, developing care plans, and completing risk assessments.
• A strong commitment to promoting and protecting service users' rights, dignity, independence, and wellbeing.
• The ability to respond professionally and promptly to concerns, incidents, and risks raised by care staff and healthcare professionals.
• Excellent communication, organisation, and time-management skills.
• Good IT skills, including proficiency in Microsoft Word, Excel, and Outlook.
• The ability to work collaboratively with an established team, sharing duties and responsibilities effectively.
• The ability to follow management direction, prioritise tasks, and remain calm under pressure.

A full UK driving licence and access to a vehicle would be an advantage.

What We Offer

We value our team and are committed to supporting your professional development. Our benefits include:

• Excellent induction and training.
• Opportunities to complete the Care Certificate and relevant NVQ/Diploma qualifications.
• Ongoing training, management support, and career progression opportunities.
• Travel expenses reimbursed for external home visits and meetings.
• Statutory pension scheme.
• 28 days' annual leave, including bank holidays.
• Access to Proud to Care rewards.
• Employee Assistance Programme.
• Additional payment for on-call duties.

Working Arrangements

This role requires a degree of flexibility to meet the needs of our domiciliary care service. Participation in an on-call rota will be required on a rotational basis, as agreed with the management team.

Who Should Apply?

We are seeking a motivated and dependable care professional who can demonstrate leadership, sound judgement, and a genuine commitment to delivering safe, high-quality care.

Please note: Due to the urgent nature of this vacancy and the need to recruit promptly, applications are currently open to candidates who are residing in the UK.