Field Care Supervisor

Caremark Ltd; Harlow; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company pension

Flexible hours

Advanced dementia training

Career development

Positive work culture

Management guidance

Meaningful community work

Job summary

Caremark Harlow & Epping Forest is recruiting a Field Care Supervisor with dementia specialism to oversee care quality and support the community care team.

You will oversee care quality, support care workers and build trusting relationships with clients and families, combining strong care planning with practical leadership in the community.

Qualifications

• Level 3 qualification is required.
• Experience in domiciliary/community-based care.
• Experience supervising staff and managing teams.
• Dementia care experience and training desirable.

Responsibilities

• Assess clients’ needs and write clear, person-centred care plans and risk assessments.
• Review support as needs change, especially for people living with dementia.
• Supervise and coach care workers through spot checks and feedback.
• Support induction and identify training needs for staff.
• Coordinate with care coordinators to maintain staffing and continuity of care.
• Record and escalate concerns promptly and follow actions through to completion.
• Work flexibly across home visits, office duties and on-call rota.

Skills

Care planning

Risk assessments

People management

Clear communication

Record keeping

Digital care systems

Driving licence

Education

Level 3 qualification in Adult Care or Health and Social Care

Tools

Care management software

Job description

Hours:

Full Time Location: Community-based, with office responsibilitiesWorking pattern: Agreed flexible hours, including evening and weekend on-call duties.

Key Takeaways

• Caremark Harlow & Epping Forest seeks a Field Care Supervisor with dementia specialism to oversee care quality and support the community care team.
• The role involves care planning, supervising staff, and building relationships with clients and families.
• Candidates should have experience in adult social care, strong care planning skills, and a Level 3 qualification in Adult Care or Health and Social Care.
• Benefits include flexible working hours, access to advanced dementia training, and opportunities for career development.
• Applicants must have a valid driving licence, the right to work in the UK, and will undergo a DBS check.

/ Field Care Supervisor

Full Time

Estimated reading time: 4 minutes

About Us

At Caremark Harlow & Epping Forest, we specialize in Dementia care and support people to live safely and comfortably in their own homes, with care that respects their dignity, choices and independence.

Our dementia care focuses on the person behind the diagnosis: their life story, familiar routines, relationships and the things that matter to them.

About the Field Care Supervisor Job

Caremark Harlow & Epping Forest is recruiting a Field Care Supervisor with dementia specialism, Here we provide personalised home care that helps adults live safely and independently in their own homes.

You will oversee care quality, support care workers and build trusting relationships with clients and families. Working alongside our management team, you will combine strong care planning with practical leadership in the community.

What We Expect From You

• Assess clients’ needs and write clear, person-centred care plans and risk assessments.
• Review support as needs change, particularly for people living with dementia.
• Supervise and coach care workers through spot checks, observed practice and feedback.
• Support induction, check staff competence within your expertise and identify training needs.
• Work with care coordinators to maintain suitable staffing and continuity of care.
• Record and elevate concerns promptly, then follow agreed actions through to completion.
• Work flexibly across home visits, office responsibilities and the agreed on-call rota.

Care Standards and Outcomes

As a Field Care Supervisor, you will help deliver care that is safe, effective, caring, responsive and well-led, in line with CQC expectations Your work should help clients retain dignity, choice and independence. You will ensure care plans guide daily support and help turn feedback, complaints and incidents into improvements.

What You Need to Bring

Personal Qualities

You are compassionate, patient, reliable and approachable. You use sound judgement, manage priorities and handle difficult conversations fairly. You set clear expectations while helping colleagues develop.

Skills and Experience

• Experience in domiciliary care or community-based adult social care, including senior or supervisory duties.
• Practical experience supporting people living with dementia.
• Strong care planning, risk assessment and people management skills.
• Clear communication, accurate record keeping and confidence using digital care systems.
• A valid driving licence and access to a vehicle for work.
• Availability for the agreed working pattern and the right to work in the UK.

Knowledge and Qualifications

You need a working understanding of CQC requirements, safeguarding, consent and confidentiality. This includes the Health and Social Care Act (Regulated Activities) Regulations , Mental Capacity Act , Care Act , equality and data protection requirements.

A Level 3 qualification in Adult Care or Health and Social Care, or equivalent, and additional dementia training are desirable.

Benefits

• Company pension to support your future.
• Flexible working hours, agreed around client needs and supervisory responsibilities.
• Access to advanced training in dementia care, care planning, supervision and leadership.
• Career development towards management positions, with opportunities to build your skills and progress as suitable roles become available.
• A pleasant, supportive workplace culture where colleagues communicate openly and treat one another with respect.
• Ongoing guidance from the management team to support your confidence and professional development.
• Meaningful community work, helping clients live well at home while supporting care workers to succeed.

Appointment is subject to satisfactory references and an enhanced DBS check. Please tell us if you need a reasonable adjustment during recruitment.