Field-Based Technical Service Trainee (6‑Month FTC)

Carlsberg Marstons Brewing Company; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly product allowance

Private Medical options

Company bonus scheme

24/7 GP services

Enhanced pension contribution

High street discounts

Job summary

Carlsberg Britvic is offering a Technical Service Trainee position on a 6-month fixed-term contract across Yorkshire, including Leeds. The role is field-based, full-time, and involves supporting installation and servicing of soft drinks equipment at customer sites.

Training is provided, with a focus on safety, customer service, and technical competence. You will work with experienced Technical Service Representatives, visiting diverse customer locations, and be part of a supportive team that

Qualifications

• Valid full UK manual driving licence.
• Customer-focused with a genuine interest in helping people.
• Good practical, hands-on skills and confidence with equipment.
• Strong communication and relationship-building skills.
• Ability to work independently and use your own initiative.
• A flexible and adaptable approach to work.
• An interest or background in DIY, maintenance, or other practical/technical work would be advantageous.
• Previous technical experience is not essential, as comprehensive training will be provided.

Responsibilities

• Support Technical Service Representatives with the installation of soft drinks dispense equipment across a variety of customer locations.
• Deliver high-quality technical service and ensure installations are completed to the required standards.
• Provide an excellent customer experience and create a positive first impression.
• Educate customers on equipment use, food hygiene responsibilities and basic fault diagnosis.
• Help maximise equipment uptime and minimise service calls following installation.
• Build positive relationships with customers and provide a professional and helpful service.
• Work independently and manage day-to-day activities effectively.
• Ensure all work is completed safely and to the required quality standards.

Skills

Customer service mindset

Communication skills

Hands-on skills

Independent working

Willingness to learn

DIY/technical interest

Job description

Carlsberg Britvic is offering a Technical Service Trainee position on a 6-month fixed-term contract across Yorkshire, including Leeds. The role is field-based, full-time, and involves supporting installation and servicing of soft drinks equipment at customer sites.

Training is provided, with a focus on safety, customer service, and technical competence. You will work with experienced Technical Service Representatives, visiting diverse customer locations, and be part of a supportive team that