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Carlsberg Marstons Brewing Company; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly product allowance

Private Medical options

Company bonus scheme

24/7 GP services

Enhanced pension contribution

High street discounts

Job summary

Carlsberg Britvic is offering a Technical Service Trainee position on a 6-month fixed-term contract across Yorkshire, including Leeds. The role is field-based, full-time, and involves supporting installation and servicing of soft drinks equipment at customer sites.

Training is provided, with a focus on safety, customer service, and technical competence. You will work with experienced Technical Service Representatives, visiting diverse customer locations, and be part of a supportive team that

Qualifications

• Valid full UK manual driving licence.
• Customer-focused with a genuine interest in helping people.
• Good practical, hands-on skills and confidence with equipment.
• Strong communication and relationship-building skills.
• Ability to work independently and use your own initiative.
• A flexible and adaptable approach to work.
• An interest or background in DIY, maintenance, or other practical/technical work would be advantageous.
• Previous technical experience is not essential, as comprehensive training will be provided.

Responsibilities

• Support Technical Service Representatives with the installation of soft drinks dispense equipment across a variety of customer locations.
• Deliver high-quality technical service and ensure installations are completed to the required standards.
• Provide an excellent customer experience and create a positive first impression.
• Educate customers on equipment use, food hygiene responsibilities and basic fault diagnosis.
• Help maximise equipment uptime and minimise service calls following installation.
• Build positive relationships with customers and provide a professional and helpful service.
• Work independently and manage day-to-day activities effectively.
• Ensure all work is completed safely and to the required quality standards.

Skills

Customer service mindset

Communication skills

Hands-on skills

Independent working

Willingness to learn

DIY/technical interest

Job description

Technical service Trainee - FTC 6 months (Yorkshire)

Location: Field-based role covering customer sites across Yorkshire (Leeds)

Job Length: 6 months Fix-term contract

Working Hours: Full time, Monday to Friday

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

About the role:

As a Carlsberg Britvic Technical Service Trainee, you’ll be a brand ambassador by delivering a simply brilliant first impression to our customers.

Preparation and presentation are key to delivering a perfect visit that meets and exceeds our customer’s expectations.

You’ll use your skills to support the installation of our soft drinks equipment in a variety of business premises across the Yorkshire region, working with an experienced Technical Service Representative.

Role Responsibilities:

• Support Technical Service Representatives with the installation of soft drinks dispense equipment across a variety of customer locations.
• Deliver high-quality technical service and ensure installations are completed to the required standards.
• Provide an excellent customer experience and create a positive first impression.
• Educate customers on equipment use, food hygiene responsibilities and basic fault diagnosis.
• Help maximise equipment uptime and minimise service calls following installation.
• Build positive relationships with customers and provide a professional and helpful service.
• Work independently and manage day-to-day activities effectively.
• Ensure all work is completed safely and to the required quality standards.

Experience and Key Attributes:

• Valid full manual UK driving licence.
• A customer-focused approach with a genuine interest in helping people.
• Good practical, hands-on skills and confidence working with equipment.
• Strong communication and relationship-building skills.
• Ability to work independently and use your own initiative.
• A flexible and adaptable approach to work.
• An interest or background in DIY, maintenance, or other practical/technical work would be advantageous.
• Previous technical experience is not essential, as comprehensive training and ongoing support will be provided.