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Ventajas ofrecidas por este puesto de trabajo
Health cash plan
Pension contributions matched up to 5%
Car leasing
Cycle-to-work scheme
Descripción de la vacante
SMT is a leading field service organization covering the South of England and broader UK for Dynapac road construction equipment. You will service, repair, and maintain equipment at customer sites, travel across a large territory, and ensure maximum machine uptime while delivering exceptional customer experiences. The role combines hands-on engineering with a focus on safety and customer service, with opportunities for training and career development.
Formación
Recognised engineering qualification (NVQ Level 3, City & Guilds or equivalent) in Plant, Agricultural, Construction Equipment or HGV Engineering.
Proven experience servicing heavy plant and construction equipment.
Strong diagnostic skills across mechanical, hydraulic and electrical systems.
Responsabilidades
Service, maintain and repair Dynapac road construction equipment to OEM standards.
Diagnose and rectify mechanical, hydraulic and electrical faults.
Carry out planned maintenance, inspections and breakdown repairs.
Identify opportunities for additional service, parts and aftermarket sales.
Work closely with Customer Support Representatives and internal teams to deliver excellent customer outcomes.
Install software updates, machine enhancements and technical modifications.
Complete electronic job cards, service reports, timesheets and documentation accurately and in real time.
Order and manage parts in line with company processes.
Participate in call-out and breakdown support rotas when required.
Ensure all work is carried out safely and in accordance with company policies.
Build and maintain strong relationships with customers across your territory.
Attend technical training and development activities to maintain knowledge.
Conocimientos
Diagnostic skills
Mechanical engineering
Electrical systems
Strong customer service
IT literacy
Educación
NVQ Level 3 / City & Guilds (Plant/HGV)
Herramientas
Telematics systems
Descripción del empleo
SMT is a leading field service organization covering the South of England and broader UK for Dynapac road construction equipment. You will service, repair, and maintain equipment at customer sites, travel across a large territory, and ensure maximum machine uptime while delivering exceptional customer experiences. The role combines hands-on engineering with a focus on safety and customer service, with opportunities for training and career development.
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