Road Equipment Field Service Engineer – South UK

SMT GB; Cheltenham; On-site; GBP 30,000 - 45,000; Full time

Job summary

SMT GB is seeking an experienced Field Service Engineer - Road Equipment to cover the South of England, servicing, maintaining and repairing Dynapac road construction equipment at customer sites to OEM standards. You will work independently, supported by a team of technical experts, delivering maximum machine uptime and excellent customer experience.

You must have an engineering qualification (NVQ Level 3 or City & Guilds) in Plant/Construction Equipment, proven field service experience, strong

Qualifications

• Recognised engineering qualification (NVQ Level 3, City & Guilds or equivalent) in Plant, Agricultural, Construction Equipment or HGV Engineering.
• Proven experience servicing and repairing heavy plant, construction equipment, agricultural machinery or similar mobile equipment.
• Strong diagnostic skills across mechanical, hydraulic and electrical systems.
• Good understanding of diesel engines, hydraulics, transmissions and electrical systems.
• Strong communication skills and the ability to explain technical information clearly to customers and colleagues.
• Full UK driving licence.
• Strong organisational skills and the ability to work independently.
• Good IT skills and experience completing electronic service documentation.

Responsibilities

• Service, maintain and repair Dynapac road construction equipment to OEM standards.
• Diagnose and rectify mechanical, hydraulic and electrical faults.
• Carry out planned maintenance, inspections and breakdown repairs.
• Identify opportunities for additional service, parts and aftermarket sales.
• Work closely with Customer Support Representatives and internal teams to deliver excellent customer outcomes.
• Install software updates, machine enhancements and technical modifications.
• Complete electronic job cards, service reports, timesheets and associated documentation accurately and in real time.
• Order and manage parts in line with company processes.
• Participate in call-out and breakdown support rotas when required.
• Ensure all work is carried out safely and in accordance with company policies and procedures.
• Build and maintain strong relationships with customers across your territory.
• Attend technical training and development activities to maintain and enhance knowledge and skills.

Skills

Field service engineering

Diagnostics

Customer service

Travel flexibility

Electronic diagnostics

Education

NVQ Level 3 / City & Guilds in Plant or Construction Equipment

Tools

Telematics systems

Diagnostic software

Job description

SMT GB is seeking an experienced Field Service Engineer - Road Equipment to cover the South of England, servicing, maintaining and repairing Dynapac road construction equipment at customer sites to OEM standards. You will work independently, supported by a team of technical experts, delivering maximum machine uptime and excellent customer experience.

You must have an engineering qualification (NVQ Level 3 or City & Guilds) in Plant/Construction Equipment, proven field service experience, strong