Field based Manager - Richmond

Avant Healthcare Services Limited; Greater London; On-site; GBP 26,000 - 42,000; Part time

Benefits offered by this job

Company events

Company pension

Cycle to work scheme

Flexitime

Free flu jabs

Free or subsidised travel

Work from home

Job summary

Avant Healthcare Services Limited is seeking a Field Based Care Manager to oversee a designated Richmond area. The role requires living in the area and delivering high-quality, person-centred care. You will lead a team of Care and Support Workers, manage performance, and ensure compliance with standards.

The position offers part-time or full-time options; salary is pro rata. You will be responsible for care planning, risk assessments, and ensuring effective communication with customers and the

Qualifications

• Experience leading care teams and coordinating care staff.
• Ability to review and implement person-centred care plans and risk assessments.
• Knowledge of local area and ability to recruit and manage staff across a Richmond area.

Responsibilities

• Lead, supervise and support Care and Support Workers, including training and performance management.
• Manage rotas and travel times using rostering system; participate in on-call rota.
• Ensure high-quality, safe, person-centred care and maintain compliant records.

Skills

Leadership

Organisational skills

Staff management

IT literate

Team player

Communication

Flexible

Caring about care

Job description

Richmond borough, TW9| Hampton, TW12| Twickenham, TW2

Contract Type: Part Time

Contract Details: We will offer full time contracts and part time - please discuss with us

Position - Field Based Manager
Area - Richmond (must live in this area)
Hours - Part time
Salary - Pro rata

We are looking for a dedicated Field Based Care Manager to oversee a designated area and ensure customers receive safe, person-centred, high-quality care. You will lead a team of Care and Support Workers, manage performance, and maintain strong compliance standards.

Key Duties

• Complete and review person-centred care plans and risk assessments.
• Carry out initial assessments, regular customer reviews, and respond to concerns or complaints.
• Lead, supervise, and support Care and Support Workers, including training, spot checks, and performance management.
• Manage rotas using our electronic rostering system, ensuring accurate call times and appropriate travel time.
• Take part in the on-call rota, supporting emergency cover and operational needs.
• Ensure customers are kept informed of any changes to their care.
• Maintain accurate records and ensure all policies, procedures, and safety standards are followed.
• Attend meetings, support service development, and contribute to continuous improvement.
• Provide direct care when required and uphold excellent communication across the service.

This role requires strong leadership, excellent organisation, and a commitment to delivering outstanding care to our customers.

• Desire to work with all customer groups
• Ability to establish and maintain effective working relationships with all employees and external organisations
• Ability to organise staff meetings/ evening events / appreciation events
• Care and Support Workers meeting for the branch
• Performance manage underperforming staff and follow the legal process with the HR department

SKILLS / ATTRIBUTES

• Good planning and organisational skills
• To be able to establish and maintain effective working relationships
• To be able to prioritise and organise own workload effectively
• To be able to manage staff
• Caring and passionate about care
• Effective team leader
• IT literate
• Positive and welcoming
• Passionate about improvement people lives
• Self-motivated
• Organised
• Flexible
• Sensitive to the needs of others
• Active team player

ADDITIONAL REQUIREMENTS

Lives locally and therefore has a good knowledge of the local area

Job Types: Full-time, Part-time, Permanent

• Company events
• Company pension
• Cycle to work scheme
• Flexitime
• Free flu jabs
• Free or subsidised travel
• Work from home

The following content displays a map of the jobs location - Richmond borough

Contract Details
We will offer full time contracts and part time - please discuss with us

Job Category
Care Management

Location
Richmond borough, Hampton, Twickenham