Field-Based HR Case Manager | Nationwide Travel

Iceland Foods; Broadstairs; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday + 8 bank holidays

15% store discount + 50% Big Table

Job summary

Iceland Foods is seeking an experienced HR Case Manager to provide proactive, expert advisory support to managers across nationwide locations. The role focuses on complex conduct, capability and employee relations matters, including investigations and hearings.

The ideal candidate will have UK employment law knowledge, strong coaching skills and a CIPD Level 7 qualification. The role is field-based with nationwide travel and requires a full UK driving license.

Qualifications

• Excellent communication with managers at all levels.
• Knowledge of UK employment law and implications for employers.
• CIPD Level 7 qualification preferred.
• Experience in handling complex HR cases and hearings.

Responsibilities

• Provide proactive HR advisory service to managers across the business.
• Guide on complex people matters including disciplinary, capability, and employee relations.
• Support managers in day-to-day case management of serious employment issues.

Skills

Communication skills

Analytical thinking

Problem solving

Stakeholder management

Coaching

Flexibility

Team collaboration

Education

CIPD Level 7

Tools

Case Management System

Job description

Iceland Foods is seeking an experienced HR Case Manager to provide proactive, expert advisory support to managers across nationwide locations. The role focuses on complex conduct, capability and employee relations matters, including investigations and hearings.

The ideal candidate will have UK employment law knowledge, strong coaching skills and a CIPD Level 7 qualification. The role is field-based with nationwide travel and requires a full UK driving license.