Field-Based Drying & Restoration Specialist

Hastings Direct; United Kingdom; Remote; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Flexible hybrid working

4Cs bonus scheme

Life insurance

Income protection

Matched pension 10%

Mental wellbeing support

25 days annual leave

Job summary

Hastings Direct is seeking a Drying and Restoration Technician who will visit customers, assess claims, and lead on-site drying and restoration work. You will project-manage claims, coordinate temporary accommodations when needed, and ensure safe, compliant execution of drying programs.

You’ll travel to multiple locations, use specialist equipment, maintain IT records, and escalate complex cases with the team. A BDMA qualification or equivalent is preferred, and strong customer care is essential.

Qualifications

• Extensive experience in flood and escape of water damage management.

Responsibilities

• Deliver accurate scopes for building works and drying programs, ensuring safety and COSHH compliance.

Skills

Flood and water damage

Restoration best practices

Health & safety regulations

CoreLogic

Microsoft Teams

Driving licence

Diary management

Customer care

Education

BDMA or equivalent

Tools

CoreLogic

Microsoft Teams

Job description

Hastings Direct is seeking a Drying and Restoration Technician who will visit customers, assess claims, and lead on-site drying and restoration work. You will project-manage claims, coordinate temporary accommodations when needed, and ensure safe, compliant execution of drying programs.

You’ll travel to multiple locations, use specialist equipment, maintain IT records, and escalate complex cases with the team. A BDMA qualification or equivalent is preferred, and strong customer care is essential.