Flood & Restoration Technician - Hybrid Role with Bonus

Hastings Direct; England; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus scheme

Flexible hybrid working

25 days annual leave plus bank holidays

Financial wellbeing package

Job summary

A leading insurance provider in the UK is seeking a Drying and Restoration Technician for a field-based role, involving travel and occasional home-working. You will manage customer claims, assess damages, and implement restoration plans. This role relies on your extensive experience in handling flood damage, compliance with safety regulations, and proficiency in IT systems. Competitive salary and benefits including a hybrid working model and annual bonus will be provided.

Qualifications

• Proven expertise in all damage perils and restoration scenarios.
• Ability to manage diary effectively handling multiple claims.
• Physically capable of property strip-outs.

Responsibilities

• Visit customers and evaluate claims on-site.
• Install drying equipment and manage the claim process.
• Collaborate with Surveying Leads for efficient claim resolution.

Skills

Extensive experience in flood damage management

Knowledge of restoration best practices

Proficient in IT systems

Strong customer care skills

Education

Qualification in drying and restoration (e.g. BDMA)

Tools

Claims management software (e.g., CoreLogic)

Job description

A leading insurance provider in the UK is seeking a Drying and Restoration Technician for a field-based role, involving travel and occasional home-working. You will manage customer claims, assess damages, and implement restoration plans. This role relies on your extensive experience in handling flood damage, compliance with safety regulations, and proficiency in IT systems. Competitive salary and benefits including a hybrid working model and annual bonus will be provided.