Field-Based Associate Director: Property Management

FirstPort (UK); Greater London; Vor Ort; GBP 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Private medical insurance

Pension contributions

Life assurance

Exclusive discounts

Gym membership

Zusammenfassung

FirstPort is seeking an Associate Director to lead a portfolio of properties in Central London, directing a team of property managers to deliver exceptional service to residents and clients. You will drive KPI performance, coach staff, and shape strategies to elevate industry standards within a dynamic, field-based role.

The position emphasizes leadership, risk management, health & safety compliance, and cross-functional collaboration to ensure high-quality service delivery across the UK

Qualifikationen

• Property management professional with experience managing a multi-property portfolio.
• Inspirational leader with experience managing teams to deliver exceptional customer service.
• Confident and articulate communicator capable of building relationships with diverse customers and clients.
• Resolution-focused with a creative approach to problem-solving and effective issue resolution.
• Comprehensive understanding of Health & Safety regulations, building safety, and Leasehold management principles.

Aufgaben

• Lead cross-functional meetings to set and review portfolio priorities and drive process improvements.
• Drive service excellence and promote a culture of high performance across the team.
• Lead business development efforts, including meetings, presentations, and bids for growth and profitability.
• Oversee Property Manager action plans, manage risks and implement corrective actions for at-risk schemes.
• Conduct site audits and monitor KPIs to ensure standards across the portfolio are met.

Kenntnisse

Property management

People leadership

Communication

Problem solving

Health & safety knowledge

Jobbeschreibung

FirstPort is seeking an Associate Director to lead a portfolio of properties in Central London, directing a team of property managers to deliver exceptional service to residents and clients. You will drive KPI performance, coach staff, and shape strategies to elevate industry standards within a dynamic, field-based role.

The position emphasizes leadership, risk management, health & safety compliance, and cross-functional collaboration to ensure high-quality service delivery across the UK