Field AV Support Engineer - Travel, Crestron & VC

Green Folk; Woodley; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Onsite parking

Company vehicle – fully expensed

Life assurance – 4 x salary

Long-term sickness cover

Pension scheme

Job summary

Green Folk is seeking an on-site Audio Visual Customer Support Engineer to travel to client sites from our Woodley base, covering London and the Southern Counties with occasional national travel. You will plan, arrange and attend service visits, and provide remote technical support to keep systems running smoothly.

The role requires proven AV service experience, expertise with Crestron/Extron/QSC, and a valid UK driving licence.

Qualifications

• Proven track record in an audio-visual service engineer role.
• Experience with commercial audio visual and videoconferencing systems.
• Experience with fault-finding audio-visual systems.
• UK driving licence.
• Within an hour’s commute to the Woodley/Twyford area.
• Willingness to undergo SC Clearance or have existing SC Clearance.

Responsibilities

• Plan, arrange and attend service visits, providing remote technical support.
• Update equipment, produce service reports, and keep service records up to date.
• Respond to service call outs promptly.

Skills

Audio-visual service experience

Customer service

Time management

Tools

Crestron

Extron

QSC switching

Barco ClickShare

Microsoft Teams Room

Google Meet

Cisco conferencing

Job description

Green Folk is seeking an on-site Audio Visual Customer Support Engineer to travel to client sites from our Woodley base, covering London and the Southern Counties with occasional national travel. You will plan, arrange and attend service visits, and provide remote technical support to keep systems running smoothly.

The role requires proven AV service experience, expertise with Crestron/Extron/QSC, and a valid UK driving licence.