Fiber Field Technician - Installations & Troubleshooting

Circet; Hawick; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Employee Assistance Programme

Career development opportunities

Job summary

Circet UK in Hawick is seeking a Service Delivery Technician to install, test and repair Fibre networks across Scotland. You will survey sites, perform installations, coordinate with clients and crews, and ensure quality and safety standards in every task.

The role is physically demanding and requires a full UK driving licence, basic DBS, and the ability to work outdoors with travel across local areas. Circet offers a competitive salary and a benefits package.

Qualifications

• Physically capable of demanding work, including climbing and lifting.
• Full clean UK driving licence is required.
• Basic DBS check is required.
• Strong customer-facing and communication skills across technical levels.
• Telecoms experience preferred; training provided for the right candidate.
• Good health & safety practices are essential.
• Full right to work in the UK.

Responsibilities

• Organise your daily and weekly work schedule to ensure timely Fibre installations and repairs.
• Work outdoors in a physically demanding role and in varying weather conditions.
• Maintain high standards of customer service with residents, clients, and third-party stakeholders.
• Perform full Fibre installations, including surveying, testing, and troubleshooting.
• Conduct site inspections to assess feasibility and provide risk assessments.
• Participate in team meetings and feedback to improve performance and customer experience.
• Meet Circet's safety standards and address potential risks in the field.
• Resolve client and customer complaints promptly and professionally.
• Perform other tasks as assigned by management.

Skills

UK driving licence

Customer service

Health & safety awareness

Telecoms experience

DBS check

Right to work in UK

Physical fitness

Job description

Circet UK in Hawick is seeking a Service Delivery Technician to install, test and repair Fibre networks across Scotland. You will survey sites, perform installations, coordinate with clients and crews, and ensure quality and safety standards in every task.

The role is physically demanding and requires a full UK driving licence, basic DBS, and the ability to work outdoors with travel across local areas. Circet offers a competitive salary and a benefits package.