Festive Retail Assistant — Customer Experience & Stock

BOOTS; Greater London; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Boots discount

Retail discounts

Employee Assistance Programme

Job summary

Boots is hiring a Seasonal Customer Advisor in London for the festive period. You will welcome customers, help them find gifts and services, and support stock and deliveries. The role combines high-energy customer service with practical store tasks in a fast-paced environment.

This temporary position offers a weekly pay cycle, with shifts across Bank Holidays and peak shopping times. A strong team spirit and enthusiasm are essential for delivering great customer experiences.

Qualifications

• Customer-focused and able to create great experiences.
• Team-oriented with flexible shift patterns.
• Able to balance customer service with stock and shop floor tasks.

Responsibilities

• Welcome customers and help them find products, gifts and offers.
• Provide friendly, personalised service to create memorable experiences.
• Assist at tills and self-checkouts to complete purchases.
• Replenish stock and keep shelves full.
• Support deliveries and stockroom organisation.
• Keep store and shopping areas presentable.

Skills

Customer focus

Team player

Operations readiness

Proactive attitude

Resilient

Energy and stamina

Asking questions

Tech-savvy

Tools

Handheld devices

Self-checkouts

Job description

Boots is hiring a Seasonal Customer Advisor in London for the festive period. You will welcome customers, help them find gifts and services, and support stock and deliveries. The role combines high-energy customer service with practical store tasks in a fast-paced environment.

This temporary position offers a weekly pay cycle, with shifts across Bank Holidays and peak shopping times. A strong team spirit and enthusiasm are essential for delivering great customer experiences.