Seasonal Customer Advisor - Festive Retail Specialist

Boots; Malvern Wells; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount

Retail discounts

Wellbeing support

Job summary

Boots is hiring a Seasonal Customer Advisor for the Christmas period in the UK. The role is active and fast-paced, with duties spanning customer service, stock replenishment, and delivery support. You’ll help customers find gifts and takes care to present a welcoming store environment.

Eligible candidates should be flexible for bank holidays and busy shopping periods. This temporary role may lead to longer-term opportunities depending on local availability and store needs.

Qualifications

• Customer-focused and friendly approach to service.
• Team-oriented with willingness to cover store areas.
• Able to balance customer service with stock, fulfilment and shop floor tasks.
• Proactive and takes ownership to get tasks done.
• Stays positive and focused during busy periods.
• Maintains energy during long, active shifts.
• Comfortable using handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy & stamina

Confident asking questions

Tech-savvy

Job description

Boots is hiring a Seasonal Customer Advisor for the Christmas period in the UK. The role is active and fast-paced, with duties spanning customer service, stock replenishment, and delivery support. You’ll help customers find gifts and takes care to present a welcoming store environment.

Eligible candidates should be flexible for bank holidays and busy shopping periods. This temporary role may lead to longer-term opportunities depending on local availability and store needs.