Festive Events Associate (Casual) - Flexible Shifts

Celtic Manor Resort; Cardiff; Hybrid; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Flexible casual hours

Competitive pay

Energetic team environment

Potential ongoing work

Job summary

The Parkgate Hotel is seeking Casual Conference and Events Associates to deliver exceptional service during Cardiff’s festive season. Work flexible shifts around studies, greeting guests warmly, serving food and drinks, and supporting busy events in a luxurious setting.

Ideal candidates are friendly, communicative, reliable and ready to learn. Previous hospitality experience is helpful but not required; full training will be provided.

Qualifications

• Friendly, outgoing personality with a passion for great customer service.
• Excellent communication and interpersonal skills.
• A positive attitude and willingness to learn.
• Ability to work effectively in a fast-paced team environment.
• Flexibility to work evenings, weekends and throughout the festive season.
• Reliability and a strong work ethic.
• Basic IT skills and confidence using workplace technology.
• Previous hospitality, retail, customer service, bars, restaurants or hotels experience is beneficial but not essential.

Responsibilities

• Deliver exceptional service across festive dining events, Christmas parties and seasonal celebrations.
• Welcome guests in a warm, friendly and professional manner.
• Serve food and beverages efficiently while creating memorable guest experiences.
• Support event and restaurant teams during busy festive periods.
• Assist with room and event set-ups to ensure every occasion looks spectacular.
• Maintain excellent standards of cleanliness, presentation and safety.
• Work collaboratively with colleagues to ensure guests enjoy an outstanding visit.
• Demonstrate understanding of food allergies and dietary requirements.

Skills

Friendly personality

Excellent communication

Positive attitude

Team player

Flexibility

Basic IT skills

Job description

The Parkgate Hotel is seeking Casual Conference and Events Associates to deliver exceptional service during Cardiff’s festive season. Work flexible shifts around studies, greeting guests warmly, serving food and drinks, and supporting busy events in a luxurious setting.

Ideal candidates are friendly, communicative, reliable and ready to learn. Previous hospitality experience is helpful but not required; full training will be provided.