Feel-Good Dining Host & Customer Care Pro

McDonald's United Kingdom; England; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald"s United Kingdom is seeking a Customer Care team member to welcome guests in the restaurant and create feel-good moments during every visit.

Working with a fast-moving team, you will listen to customers, suggest improvements with the management team, and deliver exceptional service while staying energetic and respectful.

This role values enthusiasm, genuine rapport, and a friendly presence that lifts the mood and ensures guests leave with a smile.

Responsibilities

• Welcome customers into the restaurant and help create feel-good moments during their visit.
• Work closely with the restaurant management team to suggest improvements to the customer service experience, using training and skills.

Job description

McDonald"s United Kingdom is seeking a Customer Care team member to welcome guests in the restaurant and create feel-good moments during every visit.

Working with a fast-moving team, you will listen to customers, suggest improvements with the management team, and deliver exceptional service while staying energetic and respectful.

This role values enthusiasm, genuine rapport, and a friendly presence that lifts the mood and ensures guests leave with a smile.