Guest Experience Host & Service Champion

McDonald's United Kingdom; Slough; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is looking for a Customer Care Assistant to help welcome guests and ensure a warm, efficient experience in our restaurant. You will be approachable, friendly, and ready to respond to guest needs while maintaining our clean, safe environment.

You will follow training, company guidelines and safety procedures, support in-store operations during busy times, and contribute to a positive team culture by being reliable and proactive, with a focus on service quality.

Responsibilities

• Act as a host, being approachable and friendly, anticipating customer needs and providing a great experience on every visit.
• Consistently deliver high standards of quality, service and cleanliness in the restaurant.
• Follow training, guidelines and management direction; adhere to safety, security and food hygiene procedures.
• Follow uniform guidelines and take pride in personal appearance.
• Take responsibility for training in all areas and look for opportunities to improve and develop.

Job description

McDonald's United Kingdom is looking for a Customer Care Assistant to help welcome guests and ensure a warm, efficient experience in our restaurant. You will be approachable, friendly, and ready to respond to guest needs while maintaining our clean, safe environment.

You will follow training, company guidelines and safety procedures, support in-store operations during busy times, and contribute to a positive team culture by being reliable and proactive, with a focus on service quality.