Fault Coordinator: Field & Data Operations Specialist

Network Plus; St. Austell; On-site; GBP 26,000 - 31,000; Full time

Job summary

Network Plus in the United Kingdom (St Austell) is seeking a Fault Coordinator to support the Commercial and Operational Support Teams in delivering client work. You will ensure work is delivered accurately, submitting correct forms and keeping data up to date.

Based in St Austell, you will monitor field activity, coordinate notices/permits, update systems, and assist in the reinstatement process. The role involves admin duties and being part of the call desk.

Qualifications

• Utilities sector experience is preferred but not required.
• IT and system literate.
• Ability to prioritise workload and multi-task.
• Good working knowledge of Microsoft Office.

Responsibilities

• Monitor and manage daily field activities through field mobility systems, audit mobile and photographic compliance.
• Manage requests for extensions/amendments required to notices/permits.
• Update systems to ensure all excavation measures are input correctly for reinstatement handover.
• Investigate and provide information to the performance analyst.
• Ensure all works carried out are billed correctly in the systems.
• Carry out other administrative duties appropriate for a job of this nature.
• Be part of the call desk.

Skills

Multi-tasking

Prioritisation

Attention to detail

IT literacy

Tools

Microsoft Office

Job description

Network Plus in the United Kingdom (St Austell) is seeking a Fault Coordinator to support the Commercial and Operational Support Teams in delivering client work. You will ensure work is delivered accurately, submitting correct forms and keeping data up to date.

Based in St Austell, you will monitor field activity, coordinate notices/permits, update systems, and assist in the reinstatement process. The role involves admin duties and being part of the call desk.