Fashion Retail Key Holder & Brand Ambassador

Four Seasons Recruitment Ltd; Bicester; On-site; GBP 31,000 - 37,000; Full time

Job summary

Four Seasons Recruitment Ltd is advertising a full-time, permanent Key Holder role in Bicester within a premium fashion brand. You will report to the store manager and contribute to day-to-day operations while delivering an exceptional, personalised shopping experience.

The ideal candidate has experience in premium fashion retail, strong customer service and relationship-building skills, and a proactive, independent approach to supporting the store team during busy periods.

Qualifications

• Experience in premium/ luxury fashion retail.
• Strong customer service and selling skills.
• Ability to build client relationships.
• KPI awareness and targets.

Responsibilities

• Deliver personalised customer experience with product knowledge and styling advice.
• Act as brand ambassador and build client relationships.
• Support store operations: opening/closing, transactions, queries.
• Maintain store presentation and stockroom organisation.
• Coach and train wider team and provide feedback.
• Lead the store in the Store Manager's absence.
• Contribute to promotional activity and events.

Skills

Premium fashion retail

Customer service

Relationship building

Selling skills

Communication

Team supervision

Job description

Four Seasons Recruitment Ltd is advertising a full-time, permanent Key Holder role in Bicester within a premium fashion brand. You will report to the store manager and contribute to day-to-day operations while delivering an exceptional, personalised shopping experience.

The ideal candidate has experience in premium fashion retail, strong customer service and relationship-building skills, and a proactive, independent approach to supporting the store team during busy periods.