Fashion Retail Key Holder - Lead & Inspire Store

Four Seasons Recruitment; Bicester; On-site; GBP 31,000 - 37,000; Full time

Job summary

Four Seasons Recruitment is sourcing a Key Holder for a premium fashion retailer in Bicester. You will report to the store manager and help present the brand, support daily operations and create a welcoming atmosphere for customers and staff.

The ideal candidate will have experience in luxury fashion, strong customer service and sales skills, and the ability to work flexibly across store hours, including weekends and peak periods.

Qualifications

• Experience in premium, contemporary or luxury fashion retail.
• Strong customer service, communication and selling skills.
• Commercial awareness with knowledge of sales targets and KPIs.
• Confident, enthusiastic approach to fashion, styling and product.
• Ability to build client relationships and drive loyalty in the local community.
• Capable of working independently and supporting a team in a fast-paced retail environment.

Responsibilities

• Deliver personalised customer experiences through product knowledge and styling advice.
• Act as a brand ambassador, reflecting the brand's personality and values.
• Support store operations including opening/closing, transactions and queries.
• Maintain visual and operational standards across the store and stockrooms.
• Train and coach the team; provide feedback to maintain a positive environment.
• Lead when Store Manager is absent to ensure exceptional customer service.

Skills

Premium fashion retail

Customer service

Sales targeting

Communication

Relationship building

Independent working

Job description

Four Seasons Recruitment is sourcing a Key Holder for a premium fashion retailer in Bicester. You will report to the store manager and help present the brand, support daily operations and create a welcoming atmosphere for customers and staff.

The ideal candidate will have experience in luxury fashion, strong customer service and sales skills, and the ability to work flexibly across store hours, including weekends and peak periods.