Fashion Retail: Customer Experience Host

White Stuff; England; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonus

25 days holiday

Volunteer days

Product discount

Uniform allowance

Dental Insurance

Healthcare plan

Life Assurance

Season ticket loan

Pension

Job summary

White Stuff is seeking a Customer Host to join our store team in the UK. You will deliver outstanding customer experiences by greeting guests, upselling across channels, and using the mPOS to support seamless multichannel shopping.

You will play a key role in visual standards, stock replenishment and events, while upholding health and safety protocols. A collaborative team player with passion for fashion will thrive here.

Responsibilities

• Meeting the ACE pillars throughout the Customer Journey.
• Promoting multichannel shopping by using the mobile point of sale system to show products across channels.
• Engaging customers with our brand by signing customers up to email newsletters and sending e-receipts.
• Maintaining high visual standards in store and assisting with floor moves and replenishment.
• Processing deliveries and stock replenishment; supporting stocktakes.
• Fostering team collaboration and participating in briefs and store events.

Skills

Customer service

Retail sales

Communication

multichannel selling

mPOS

Tools

mPOS

Job description

White Stuff is seeking a Customer Host to join our store team in the UK. You will deliver outstanding customer experiences by greeting guests, upselling across channels, and using the mPOS to support seamless multichannel shopping.

You will play a key role in visual standards, stock replenishment and events, while upholding health and safety protocols. A collaborative team player with passion for fashion will thrive here.