Farm Food Administrator (Maternity Cover)

Goodwood; Chichester; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free event tickets

Group Performance Share scheme

Health cash plan

Life assurance

Wellbeing support

Estate discounts

Unique working environment

Job summary

Goodwood Home Farm is seeking a part-time Farm Food Administrator to support our Wholesale and Retail operation. This fixed-term maternity cover role is 25 hours per week, Monday to Friday, with occasional weekend work to support events.

You will handle essential administrative, sales and customer support tasks, maintain records, process invoices, support packing and dispatch, and assist with traceability compliance. A proactive, organized approach and comfort with Microsoft Office are desired.

Qualifications

• Experience in administration, customer service, or sales support is desirable.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office, including Excel.
• Proactive and adaptable with good communication and customer focus.

Responsibilities

• Process invoices and credit notes accurately and promptly.
• Support packing and dispatch to fulfill orders correctly.
• Maintain accurate records across orders, customers, and stock.
• Liaise with customers regarding accounts and queries.
• Support procurement of farm produce including dairy, meat, and alcohol.
• Ensure traceability and regulatory documentation is up to date.
• Act as a point of contact for customer enquiries and support events.

Skills

Administration

Customer service

Sales support

Organisational skills

Communication skills

Interest in food

Proactive/adaptable

Tools

Microsoft Office

Excel

Job description

Farm Food Administrator

Fixed-Term Contract (Maternity Cover)

25 hours per week, Monday to Friday

This role will also include occasional weekend working and supporting events as required.

Goodwood Home Farm sits at the heart of everything we believe in - exceptional produce, sustainability, and true provenance.

We're looking for a Farm Food Administrator to support our Wholesale and Retail operation. This is a varied, hands-on role where you'll provide essential administrative, sales, and customer support, helping the team deliver outstanding service and maintain smooth day-to-day operations.

This is a part-time, fixed term position, offering flexibility alongside the opportunity to be part of a passionate and growing team.

What you'll be doing

• Processing invoices and credit notes accurately and in a timely way
• Supporting packing and dispatch to ensure orders are fulfilled correctly
• Maintaining accurate records across orders, customers, and stock
• Liaising with customers regarding accounts and queries
• Supporting procurement of farm produce including dairy, meat, and alcohol
• Ensuring all traceability and legislative documentation is up to date

You’ll also support the wider team by:

• Acting as a key point of contact for customer enquiries
• Building strong relationships and supporting business growth
• Providing cover in the Farm Shop when needed
• Supporting key Goodwood events and seasonal activity

What you'll bring

• Prior experience in administration, customer service, or sales support is desirable
• Strong organisational skills with great attention to detail
• Confidence using Microsoft Office, including Excel
• A proactive and adaptable approach
• Strong communication skills and a customer-focused mindset
• An interest in food, farming, or high-quality produce

What you'll get

• Free event tickets
• Group Performance Share scheme
• Health cash plan
• Life assurance
• Wellbeing support
• Exclusive Estate discounts
• A beautifully unique working environment

Everything we do is driven by our values: The Real Thing, Derring Do, Obsession for Perfection and Sheer Love of Life.

If you're looking for a role where you can make a real impact within a close-knit team, we'd love to hear from you.