Far East Ocean Import Operator - Dynamic UK Shipments

Right Now Group; Ipswich, Felixstowe; On-site; GBP 28,000 - 32,000; Full time

Job summary

Right Now Group is seeking an experienced Ocean Freight Import Operator to manage imports from booking through delivery, handling both FCL and LCL movements into the UK. The role focuses on Far East imports, working with lines, agents, hauliers and customers to ensure on-time, compliant cargo movement.

The ideal candidate has solid ocean import experience, strong data accuracy, and a proactive, customer-centric approach to solving issues and maintaining KPI performance.

Qualifications

• 2+ years in ocean freight/import operations.
• Strong knowledge of Far East import routes into the UK.
• Experience with FCL and LCL/consolidation shipments.
• Familiarity with Bills of Lading, invoices, packing lists and origin certificates.

Responsibilities

• Oversee day-to-day ocean import shipments from booking to delivery.
• Coordinate with shipping lines, co-loaders, agents, hauliers and customers.
• Monitor vessel arrivals, schedules and delivery deadlines.
• Ensure accurate data entry of shipment, cost and sales information.
• Assist with invoicing issues and customer service queries as needed.
• Maintain proactive communication to update customers on progress.

Skills

Ocean freight operations

Customer service

Data accuracy

Documentation processing

Excel

Tools

Azyra FMS/ERP

MS Office

ERP systems

Job description

Right Now Group is seeking an experienced Ocean Freight Import Operator to manage imports from booking through delivery, handling both FCL and LCL movements into the UK. The role focuses on Far East imports, working with lines, agents, hauliers and customers to ensure on-time, compliant cargo movement.

The ideal candidate has solid ocean import experience, strong data accuracy, and a proactive, customer-centric approach to solving issues and maintaining KPI performance.