Senior Ocean Freight Import Coordinator — Far East to UK

Simarco International; Ipswich; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Salary and benefits package

Job summary

Simarco International in Ipswich is seeking an experienced Ocean Freight Import Coordinator to manage Far East import shipments into the UK. You will coordinate bookings, oversee FCL and LCL movements, liaise with lines, agents, hauliers and customers to ensure timely delivery.

The role requires a minimum of five years in ocean freight imports, strong knowledge of UK customs procedures, Incoterms, and a customer-focused approach.

Qualifications

• Minimum 5 years' experience within ocean freight imports or a similar freight forwarding role.
• Strong knowledge of Far East import shipping services into the UK.
• Experience handling both FCL and LCL shipments.
• Solid understanding of UK customs procedures, import arrival processes, and compliance requirements.
• Experience managing Port Health, HMRC, and related import compliance activities.
• Knowledge of shipping documentation including Bills of Lading, commercial invoices, packing lists, delivery orders, and certificates of origin.
• Good understanding of Incoterms and their practical application.

Responsibilities

• Manage ocean freight import shipments from booking through to final delivery.
• Handle both FCL and LCL/consolidation shipments, including direct shipping line and co-loader movements.
• Liaise with shipping lines, overseas agents, hauliers, warehouses, customs teams, and customers to ensure smooth shipment progression.
• Monitor vessel arrivals, transit milestones, and delivery schedules, proactively managing delays and communicating updates to customers.
• Deliver outstanding customer service while maintaining commercially competitive transport solutions.
• Build and maintain strong customer relationships to support business growth and customer retention.
• Ensure accurate operational, financial, and tracking data is maintained within internal systems.
• Work closely with customs clearance and transport teams to ensure compliant cargo processing and delivery.
• Resolve operational queries, invoicing issues, claims, and service concerns professionally and efficiently.
• Support departmental KPI achievement relating to service quality, profitability, and customer satisfaction.

Skills

Ocean freight imports

Far East import shipping

FCL/LCL shipments

UK customs procedures

Incoterms

Shipping documents

Excel

Client relationships

Communication skills

Education

Freight Forwarding, Logistics, or Supply Chain qualification

Job description

Simarco International in Ipswich is seeking an experienced Ocean Freight Import Coordinator to manage Far East import shipments into the UK. You will coordinate bookings, oversee FCL and LCL movements, liaise with lines, agents, hauliers and customers to ensure timely delivery.

The role requires a minimum of five years in ocean freight imports, strong knowledge of UK customs procedures, Incoterms, and a customer-focused approach.