Fan Services Supervisor: Matchday Experience Leader

Tottenham Hotspur Football Club; Greater London; On-site; GBP 13,776 - 20,664; Part time

Job summary

A leading football club in Greater London seeks a motivated Supervisor for Fan Services to enhance matchday experiences. The role involves managing a team to assist fans, providing clear information, and ensuring seamless operations during events. Ideal candidates will have strong communication skills and the ability to problem-solve effectively. This position requires flexibility and a proactive attitude to engage with diverse crowds. Training will be provided, making this an exciting opportunity for anyone looking to join a dynamic team.

Qualifications

• Experience in events or dealing with people is helpful but not essential.
• Clear and concise interactions with fans are necessary.
• Ability to think logically and resolve challenges.

Responsibilities

• Lead the Fan Services Team on matchdays to ensure a great experience.
• Provide accurate information and assist guests with queries.
• Manage deployments and ensure team effectiveness.

Skills

Communication

Time management

Problem solving

Customer Service

Job description

A leading football club in Greater London seeks a motivated Supervisor for Fan Services to enhance matchday experiences. The role involves managing a team to assist fans, providing clear information, and ensuring seamless operations during events. Ideal candidates will have strong communication skills and the ability to problem-solve effectively. This position requires flexibility and a proactive attitude to engage with diverse crowds. Training will be provided, making this an exciting opportunity for anyone looking to join a dynamic team.